Michael Maryhugh
Boonville,NY
Summary
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for family cases.
Overview
20
20
years of professional experience
Work History
Caseworker
Lewis County Department Of Social Services
01.2005 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Reunited families and facilitated foster and kinship adoptions.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
- Supervised overall client services and acted as liaison between clients, caregivers and service providers.
- Monitored protection and stabilization of children and families.
- Investigated reports of child abuse and maltreatment.
Account Manager
Rent-A-Center
05.2003 - 01.2005
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
Education
Bachelor of Science - Business Management
Cazenovia College
Cazenovia, NY05.2002
Skills
- Client Engagement
- Highly Effective Communication
- Client Interactions
- Individual Service Plans
- Case Notes
- Child Abuse and Neglect Identification
- Case Planning and Management
Timeline
Caseworker
Lewis County Department Of Social Services
01.2005 - Current
Account Manager
Rent-A-Center
05.2003 - 01.2005
Bachelor of Science - Business Management
Cazenovia College
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