Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Matthews

HUNTSVILLE

Summary

Dynamic delivery driver with a proven track record at DoorDash, achieving a 4.94/5.00 customer satisfaction rating. Known for clear communication and a strong work ethic, I excel in customer service and efficient route planning, ensuring timely and accurate deliveries while maintaining a positive attitude in all interactions.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
07.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained a 4.94/5.00 Customer Satisfaction Rating.

Delivery Driver

Uber Eats
01.2024 - Current

Sales Associate

Aquatic Cove
10.2022 - 05.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to give them advice and knowledge with handling fish and other products.

Restaurant Team Member

Chick-fil-A
02.2020 - 09.2020
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Greeted guests pleasantly and answered menu questions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Associate of Science - Psychology

Calhoun Community College
Decatur, AL
05-2025

Skills

  • Clear communication
  • Positive attitude
  • Customer Service
  • Strong Work Ethic
  • Customer interaction
  • Cleaning and sanitizing
  • Order taking
  • Product restocking

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Delivery Driver

DoorDash
07.2024 - Current

Delivery Driver

Uber Eats
01.2024 - Current

Sales Associate

Aquatic Cove
10.2022 - 05.2023

Restaurant Team Member

Chick-fil-A
02.2020 - 09.2020

Associate of Science - Psychology

Calhoun Community College

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