Summary
Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver

Michael Maxson

Randall,MN

Summary

Adept RV Technician with a proven track record at PleasureLand RV, showcasing expertise in electrical systems troubleshooting and exceptional customer service. Mastered preventive maintenance planning and solar inverter installation, significantly enhancing RV performance and customer satisfaction. Renowned for diagnostic precision and efficient problem-solving, consistently delivering beyond expectations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

RV Technician

PleasureLand Rv
Brainerd, MN
05.2022 - Current
  • Responded promptly to customer questions regarding repair work and explained diagnostics process for uncovering malfunctions.
  • Provided technical advice to customers regarding operation of their RVs.
  • Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
  • Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
  • Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
  • Managed shop jobs to complete work orders on time and keep tasks prioritized.
  • Planned sequence of functions necessary prior to repair and replacement activities.
  • Inspected and tested RV components to diagnose problems with engine performance or mechanical issues.
  • Followed safety procedures while performing work on customer vehicles.
  • Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.
  • Completed preventive maintenance for customers to keep machines running at peak levels.
  • Read work orders to understand and plan for specific service needs of different customers and RVs.
  • Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
  • Discussed options to install to protect RV from damage.
  • Documented diagnostic testing and repair work to maintain accurate records on vehicles.
  • Explained functionality of newly installed equipment to customers.
  • Installed and repaired water lines, drains and fixtures.
  • Repaired roof leaks by removing old sealants and applying new sealant material.
  • Diagnosed vehicle computer system malfunctions using diagnostic equipment.
  • Reconstructed floors, walls and roofs to repair damage such as flooding.
  • Repaired or replaced damaged walls and floors of RVs using carpentry tools.
  • Kept work area clean by disposing hazardous materials properly.
  • Attended seminars related to the latest technology used in recreational vehicles.
  • Tested and troubleshot equipment to locate source of problems and develop correction plans.
  • Used caulking compounds and piping to repair gas lines for safe RV operation.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

RV Technician

Hilmerson RV
Little Falls, mn
07.2012 - 05.2022
  • Repaired cosmetic damage to areas such as walls and floors.
  • Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
  • Installed newly purchased equipment in recreational vehicles.
  • Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
  • Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
  • Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
  • Notified supervisor of factors that could delay work completion.
  • Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.

Education

Level 4 Master Certified RV Technician - Complete RV Training

RVTI
Indian, AK
01-2024

High School Diploma -

Little Falls High School
Little Falls, MN
01-1995

Skills

  • Awning installation and repair
  • Electrical systems troubleshooting
  • Diagnostic equipment usage
  • Preventive maintenance planning
  • Solar inverter installation
  • Hydraulic systems
  • Flooring replacement proficiency
  • Roof repair techniques
  • RV inspection procedures
  • Slide-out mechanisms
  • Plumbing repair expertise
  • HVAC system maintenance
  • Brake system maintenance

Certification

  • Master Certificate from RV Technical Institute
  • recieved November 1st 2024
  • Certification ID # 132943

Timeline

RV Technician

PleasureLand Rv
05.2022 - Current

RV Technician

Hilmerson RV
07.2012 - 05.2022

Level 4 Master Certified RV Technician - Complete RV Training

RVTI

High School Diploma -

Little Falls High School
Michael Maxson