Michael Mbugua
Lowell,MA
Summary
Dedicated residential support staff member with a strong background in facilitating communication and promoting personal growth for individuals with developmental disabilities. Expertise in developing tailored care plans and training new staff to ensure high standards of care and support.
Overview
6
6
years of professional experience
Work History
Residential Support Staff Member
Till Inc
Dedham, MA
06.2020 - Current
- Supported individuals with daily living activities to promote independence and personal growth.
- Facilitated communication between residents and staff to enhance care coordination and support.
- Implemented individualized care plans to meet specific needs of residents effectively.
- Trained new staff on best practices for resident engagement and safety protocols.
Direct Support Professional
North Suffolk Mental Health Association
Chelsea, MA
12.2019 - Current
- Supported individuals with developmental disabilities in daily living skills and community integration.
- Assisted with behavioral management strategies to promote positive outcomes for clients.
- Developed personalized care plans tailored to individual needs and preferences.
Education
High School Diploma - Comptia A+
North Shore Community College
Danvers, MA08-2025
High School Diploma -
Kijabe Boys High School
Nairobi Kenya12-2010
Skills
- Reliability and punctuality
- Housekeeping
- Meal preparation
- Client confidentiality
- Transportation coordination
- Nutrition awareness
- Activity planning
Timeline
Residential Support Staff Member
Till Inc
06.2020 - Current
Direct Support Professional
North Suffolk Mental Health Association
12.2019 - Current
High School Diploma - Comptia A+
North Shore Community College
High School Diploma -
Kijabe Boys High School