Michael McClain
Franklin,Louisiana
Summary
Results-driven individual with extensive experience in customer service and equipment operation. Known for reliability, teamwork, and effective communication, consistently delivering high-quality service and addressing customer needs promptly.
Overview
33
33
years of professional experience
Work History
Owner
Self Employed Services
Franklin, LA
11.2017 - Current
- Developed strong customer relationships through effective communication and personalized service.
- Conducted detailed product demonstrations, highlighting key features and benefits of vehicles.
- Maintained up-to-date knowledge of automotive industry developments to inform customers effectively.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Equipment Operator
R. E. Heidt Construction
Lake Charles, LA
07.2015 - 10.2017
- Operated heavy machinery, including excavators and bulldozers, to complete construction projects efficiently.
- Conducted routine inspections on equipment to ensure safety and optimal functionality.
- Collaborated with team members to execute site plans and coordinate workflows effectively.
- Trained new operators on safety protocols and machinery operation best practices.
Used Car Sales Professional
Self-employeed
Franklin, LA
10.2013 - 05.2015
- Developed strong customer relationships to enhance sales opportunities.
- Conducted thorough vehicle inspections to ensure quality and reliability.
- Negotiated sales terms with buyers to maximize profitability.
- Managed inventory effectively, optimizing vehicle selection for customer needs.
Forklift Operator
McDermott
Amelia, LA
06.2009 - 06.2013
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine inspections and maintenance on equipment to ensure safety compliance.
- Collaborated with warehouse team to optimize inventory management processes.
- Trained new operators on safety protocols and proper equipment usage.
Painter/Industrial Sand Blaster
SMI
Centerville, LA
03.2008 - 05.2009
- Oversaw painting projects, ensuring adherence to quality standards and timelines.
- Trained junior painters on techniques, safety protocols, and equipment usage.
- Evaluated paint products for durability and suitability for various surfaces.
- Developed color schemes in collaboration with clients to meet design specifications.
Shipping and Receiving Clerk/Forklift Operator
Bollinger Marine
Amelia, LA
08.1998 - 10.2008
- Managed shipping and receiving operations to ensure timely processing of materials.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Oversaw inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Implemented safety protocols to enhance workplace safety and compliance standards.
Owner/Operator Truck Driver
McClain Trucking
Franklin, LA
10.2000 - 03.2008
- Operated commercial trucks to transport goods across various regions efficiently.
- Managed route planning to optimize delivery schedules and reduce transit times.
- Ensured compliance with safety regulations and maintained vehicle maintenance records.
- Provided exceptional customer service by addressing client concerns during deliveries.
Shipping and Receiving Clerk/Lead Forklift Operator
McDermott Shipyard
Amelia, LA
06.1993 - 05.1998
- Coordinated shipment schedules to ensure timely delivery and adherence to operational timelines.
- Monitored inventory levels, identifying discrepancies and initiating corrective actions for stock management.
- Operated forklifts and pallet jacks to facilitate the efficient movement of materials within the shipyard.
- Inspected incoming and outgoing shipments for quality compliance, ensuring standards met organizational requirements.
Education
GED -
Franklin Senior High School
Franklin, LASkills
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse safety
- Material handling
- Safety awareness
- Punctual and reliable
- Problem-solving
Timeline
Owner
Self Employed Services
11.2017 - Current
Equipment Operator
R. E. Heidt Construction
07.2015 - 10.2017
Used Car Sales Professional
Self-employeed
10.2013 - 05.2015
Forklift Operator
McDermott
06.2009 - 06.2013
Painter/Industrial Sand Blaster
SMI
03.2008 - 05.2009
Owner/Operator Truck Driver
McClain Trucking
10.2000 - 03.2008
Shipping and Receiving Clerk/Forklift Operator
Bollinger Marine
08.1998 - 10.2008
Shipping and Receiving Clerk/Lead Forklift Operator
McDermott Shipyard
06.1993 - 05.1998
GED -
Franklin Senior High School