Michael McCollum
Olive Branch,MS
Summary
Dynamic professional with a proven track record as Owner/Operator at Mid-South Custom Construction, excelling in sales negotiation and performance analysis. Skilled in mechanical recoveries and adept at building strong team relationships, I drive success through effective training and strategic market analysis, ensuring customer satisfaction and operational excellence.
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Mid-South Custom Construction and Handyman Service
Olive Branch, USA
01.2020 - Current
- I was a one man operation since 2021 so i did my own marketing, advertising, sales, estimates, installation, and customer follow ups with all my customers.
- I designed and operated my own web page as well as actual local advertising.
- I usually start my days with taking care of all secretarial duties such as taking care of all paper work, billing, estimates, and contacting customers and suppliers.
- Then arrive on-site to whichever job i have going on that day and work as long as needed to stay caught up and keep customer satisfied.
Operations Manager
Betterlifespace
Olive Branch, USA
08.2016 - 01.2020
- Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.
- Conducted staff meetings to review work activities and drive continuous improvement.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
Sales Associate
Advance Auto Parts
West Memphis, USA
12.2014 - 08.2016
- Trained new hires on company procedures, product knowledge, and customer service expectations.
- Acquired extensive knowledge of products and services offered at store.
General Store Manager
Handy T.V And Appliances
Anniston, Alabama
04.2013 - 12.2014
- Managed daily store operations and ensured optimal customer service.
- Oversaw inventory levels and coordinated restocking of appliances and accessories.
- Trained and mentored staff on product knowledge and sales techniques.
- Reviewed, accessed, interviewed all new hire candidates and was in charge of my stores staffing.
- I also had to oversee and account for all my store’s financial losses and gains as well as daily revenue and all bank deposits.
Landscape Installation Supervisor
Copelandscapes LLC
Gadsden, Alabama
01.2009 - 05.2013
- Supervised installation teams to ensure project timelines and quality standards.
- Coordinated equipment and material logistics for multiple landscaping projects.
- Trained new staff on installation techniques and safety procedures.
- Managed daily operations to maintain workflow efficiency across job sites.
- Evaluated site conditions to determine installation requirements and challenges.
- Communicated with clients to address concerns and provide project updates.
- Coordinated with clients to ensure their needs were met during the installation process.
Education
Associate of Science - Mathematics Education
Gadsden State Community College
Gadsden, Al 05.2003 - 05/2006
Advanced Academic Diploma - Three Sport Athlete; Football, Baseball, Basketball
Hokes Bluff High School
Hokes Bluff, AlSkills
- Mechanical recoveries
- Sales negotiation
- Performance analysis
- Market analysis
- Human Resources
- Read and decipher
- Planograms or Blueprints
- Run and Operate Any Equipment Of All Sizes And Trades
- Project management
- Marketing strategy
- Web design
- Estimating costs
- Operations management
- Effective communicator
- Time management
- Preventative maintenance
Languages
Advanced English
Timeline
Owner/Operator
Mid-South Custom Construction and Handyman Service
01.2020 - Current
Operations Manager
Betterlifespace
08.2016 - 01.2020
Sales Associate
Advance Auto Parts
12.2014 - 08.2016
General Store Manager
Handy T.V And Appliances
04.2013 - 12.2014
Landscape Installation Supervisor
Copelandscapes LLC
01.2009 - 05.2013
Associate of Science - Mathematics Education
Gadsden State Community College
05.2003 - 05/2006
Advanced Academic Diploma - Three Sport Athlete; Football, Baseball, Basketball
Hokes Bluff High School