Michael McCourt
Boca Raton,FL
Summary
Motivated and eager accounting student with a strong foundation in customer service, communication, and problem solving capabilities. Proficient in Microsoft Excel, possessing a keen analytical mindset honed through coursework and practical applications.
Overview
8
8
years of professional experience
Work History
Ticket Sales Associate
Florida Atlantic University Athletic Department
05.2023 - Current
- Resolved customer service issues efficiently, ensuring high satisfaction and maintaining positive client relationships.
- Maximized athletic events ticket sales through upselling and cross-selling additional event tickets and packages.
- Improved customer experience with personalized recommendations based on individual preferences and interests.
- Contributed to a positive work environment by collaborating with team members and sharing best practices for sales success.
Staff Accountant Intern
Focus
05.2024 - 08.2024
- Increased efficiency through accurate recordkeeping and organization of supporting documents.
- Optimized internal control processes by assisting in the development and implementation of new policies and procedures.
- Collaborated with cross-functional teams to ensure accurate allocation of expenses and revenue recognition.
- Strengthened interdepartmental relationships by effectively communicating critical financial data, fostering a collaborative environment.
Seafood Clerk
Publix Supermarkets
08.2016 - 08.2021
- Built strong relationships with customers by getting to know their needs and preferences, fostering loyalty and repeat business.
- Effectively communicated with vendors, ensuring timely deliveries of products to customers
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Consistently worked 20 hours a week through college and all of high school.
Education
Bachelor of Arts - Accounting
Florida Atlantic University
Boca Raton, FL05.2025
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL05.2020
Skills
- Customer Service
- Proficiency in Microsoft Office 365
- Communication
- Time Management
- Problem Solving
- Team Collaboration
- Attention to detail
- Customer Complaint Resolution
Timeline
Staff Accountant Intern
Focus
05.2024 - 08.2024
Ticket Sales Associate
Florida Atlantic University Athletic Department
05.2023 - Current
Seafood Clerk
Publix Supermarkets
08.2016 - 08.2021
Bachelor of Arts - Accounting
Florida Atlantic University
High School Diploma -
Land O' Lakes High School
Similar Profiles
Claire HuttonClaire Hutton
Coach's Video Student Assistant at Florida State University (FSU) Athletic DepartmentCoach's Video Student Assistant at Florida State University (FSU) Athletic Department
Charone WilliamsCharone Williams
Assistant Track Coach at Florida A&m University Athletic DepartmentAssistant Track Coach at Florida A&m University Athletic Department
Morgan WilsonMorgan Wilson
Assistant Coach at University of North Florida Athletic DepartmentAssistant Coach at University of North Florida Athletic Department