Michael McCracken
Crowley
Summary
Knowledgeable expert in investigations, data analysis, and fraud detection/prevention. Adept at gathering evidence, following leads, conducting interviews, and working with law enforcement agencies. Excellent written and verbal communicator, with a proven track record of meeting and exceeding expectations over a 9 year career in Loss Prevention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Loss Prevention Supervisor
Kohls, Inc.
08.2022 - Current
- Coach, train, mentor, and inspire all loss prevention Investigators in covered locations
- Investigate all concerns of fraud, employee, theft, policy violation, and other criminal activity in covered locations
- Interview associates in relation to investigations and with partnership of the corporate HR and LP team
- Devise strategies to implement shortage reduction across covered locations to exceed shortage performance
- Partner with local police departments for assigned locations to develop strong partnerships
- Utilize multiple investigative programs to conduct complex investigations throughout covered locations
- Successfully resolved DA cases in multiple locations prioritizing impact and severity
- Assist in building ORC cases throughout market
- Cover unstaffed stores to ensure programs and policies are followed and best practice tactics are being used to deter theft.
Assistant Loss Prevention Manager
Neiman Marcus
12.2019 - 08.2022
- Coach, train, mentor, and inspire all loss prevention Investigators in covered locations
- Investigate all concerns of fraud, employee, theft, policy violation, and other criminal activity in covered locations
- Interview associates in relation to investigations and with partnership of the corporate HR and LP team
- Devise strategies to implement shortage reduction across covered locations to exceed shortage performance
- Partner with local police departments for assigned locations to develop strong partnerships
- Utilize multiple investigative programs to conduct complex investigations throughout covered locations
- Delivered reduction in shrink by $2.4 million dollars during employment, by reinstituting company programs, resolving Dishonest Associate cases, and building ORC cases.
Education
Master's in Business Administration -
University of Texas, Arlington
Arlington, TX05.2026
Bachelor's in Criminal Justice -
University of Texas, Arlington
Arlington, TX12.2019
Skills
- Theft Prevention
- Building teams and partnerships
- Investigations
- Interviewing and interrogation
- Excellent Communication
- Analytical Thinking
Certification
Interviewing and Interrogation, Wicklander-Zulawski, 04/01/21
References
Chris Burdett, Regional Loss Prevention Manager, chris.burdett@burlingtonstores.com, (609)-351-2026 Timothy Coppo, Former Director of Loss Prevention, Neiman Marcus Last Call, Tcopp19@hotmail.com, (214)-732-4054
Timeline
Area Loss Prevention Supervisor
Kohls, Inc.
08.2022 - Current
Assistant Loss Prevention Manager
Neiman Marcus
12.2019 - 08.2022
Master's in Business Administration -
University of Texas, Arlington
Bachelor's in Criminal Justice -
University of Texas, Arlington
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