Michael McDonald
Orange Park
Summary
Ford certified technician with certifications in Electrical, NVH, Brakes, and Steering and Suspension systems. Proven ability to diagnose vehicle issues and execute routine inspections, ensuring high-quality service and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Technician
Coggin Ford
Jacksonville
12.2023 - 10.2025
- Diagnosed vehicle issues, including suspension noises, rear end concerns, oil leaks, coolant leaks, airbag lights, and check engine lights.
- Executed removal and reinstallation of transmissions for torque converter and filter replacements in dealership's transmission shop.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Lube Technician
Autonation Ford
Jacksonville
08.2018 - 12.2023
- Conducted routine oil changes and fluid inspections on diverse vehicle models.
- Installed tires, executed tire balance, and performed road force balancing.
- Managed manufacturing recalls effectively to ensure customer safety.
- Led Quick Lane department, overseeing five team members to address vehicle needs promptly.
Lube Technician
Coggin Ford
Jacksonville
04.2015 - 08.2018
- Conduced routine oil changes and fluid inspection on diverse vehicle models
- Installation of tires, executing tire balances
- Managed manufacturing recalls effectively to ensure costumer safety
Lube Technician / Used Car Inspection
Q-Auto
Jacksonville
03.2014 - 04.2015
- Was my first job in the automotive field, working with a team of 4 to perform used car inspections for the dealership
- Vehicle's with lower mileage came to me for the general training of how to perform a used/customer car inspection
- performed oil changes, tire installation, and minor repairs such as : Mirror replacement, window motor replacements
Education
Occupational Associates Degree in The Study of Diesel Engines - Diesel Engines
J-Tech
Jacksonville04-2016
Skills
- Transmission servicing
- Effective communication
- Time management
- Problem solving
- Suspension systems
- Fluid exchanges
- Warranty procedures
- Relationship building
References
References available upon request.
Timeline
Technician
Coggin Ford
12.2023 - 10.2025
Lube Technician
Autonation Ford
08.2018 - 12.2023
Lube Technician
Coggin Ford
04.2015 - 08.2018
Lube Technician / Used Car Inspection
Q-Auto
03.2014 - 04.2015
Occupational Associates Degree in The Study of Diesel Engines - Diesel Engines
J-Tech