Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael McKenna

San Ramon,CA

Summary

Experienced food worker with over 3 years in high-paced dining environments, known for delivering exceptional customer service and maintaining a positive atmosphere. Proficient in managing multiple tables, ensuring accurate orders, and enhancing the overall guest experience. Strong communicator and team player, dedicated to resolving conflicts and contributing to a successful, customer-focused team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Runner/Server

California Pizza Kitchen
12.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Cashier

Chevron
06.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Squad Member

MOD Pizza
07.2022 - 06.2023
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.

FOH Team Member

Curry Up Now
08.2021 - 07.2022
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Shift Lead

Togo's Sandwiches
04.2021 - 10.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

High School Diploma -

Dougherty Valley High School
San Ramon, CA
06.2023

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Bussing Tables
  • Cash Handling

Certification

Food Handlers Card

Timeline

Food Runner/Server

California Pizza Kitchen
12.2023 - Current

Cashier

Chevron
06.2023 - 12.2023

Squad Member

MOD Pizza
07.2022 - 06.2023

FOH Team Member

Curry Up Now
08.2021 - 07.2022

Shift Lead

Togo's Sandwiches
04.2021 - 10.2021

High School Diploma -

Dougherty Valley High School

Similar Profiles

CREATE PROFILE
Michael McKenna