Michael McKenzie
Sacramento
Summary
Dynamic and reliable professional with a proven track record at Uber, excelling in customer service and relationship building. Adept at navigating complex situations with attention to detail, I foster team development and maintain high standards in service delivery, ensuring customer satisfaction and repeat business.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Uber/Uber Eats
05.2025 - Current
- Navigated efficiently to ensure timely deliveries for Uber and Uber Eats.
- Maintained vehicle cleanliness and safety to enhance customer experience.
- Communicated effectively with customers regarding order status and delivery updates.
- Adapted quickly to changing routes and traffic conditions to optimize delivery times.
Clerk/Cashier
Foods Co
09.2017 - 07.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained inventory levels, ensuring product availability and minimizing shortages.
- Assisted in training new clerks on standard operating procedures and customer service protocols.
- Coordinated product displays to enhance visual appeal and promote sales.
Driver
UBER
03.2015 - 07.2017
- Utilized GPS technology for accurate navigation and route planning.
- Handled cash and electronic payments securely during transactions.
- Followed health and safety protocols to guarantee food handling standards.
- Provided excellent customer service, resolving issues promptly and professionally.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
Sales Associate
Honda of El Cerrito
04.2011 - 03.2015
- Delivered exceptional customer service, ensuring high satisfaction and repeat business.
- Assisted in inventory management, maintaining accurate stock levels and organization.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Trained new staff on sales techniques and store policies to enhance team performance.
Education
Nursing Prerequisites
Cosumnes River College
Sacramento, CAHigh School Diploma -
Christian Brothers High School
Sacramento CA06-1986
Skills
- Punctual and reliable
- Flexible schedule
- Relationship building
- Customer rapport
- Attention to detail
- Team building
- Staff development
Accomplishments
- Supervised team of 6 staff members. I was a Closer for Roseville Toyota 2001 until 2004.
- I was one of 3 Fleet Managers at Folsom Lake Chrysler ,Jeep, Dodge in 2007.
Certification
Certificate in Paralegal Studies. Multiple Certificates in Sales from various training programs.
Timeline
Driver
Uber/Uber Eats
05.2025 - Current
Clerk/Cashier
Foods Co
09.2017 - 07.2025
Driver
UBER
03.2015 - 07.2017
Sales Associate
Honda of El Cerrito
04.2011 - 03.2015
Nursing Prerequisites
Cosumnes River College
High School Diploma -
Christian Brothers High School