Summary
Overview
Work History
Education
Skills
Timeline
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Michael McKinnon

Saint Clair

Summary

Dynamic team leader with extensive experience at ShoreLanes, excelling in customer service and time management. Proven ability to enhance operational efficiency and train staff effectively. Skilled in critical thinking and multitasking, consistently ensuring high-quality service and maintaining bowling equipment. Committed to fostering a positive environment while achieving organizational goals.

Overview

8
8
years of professional experience

Work History

Supervisor

ShoreLanes
Saint Clair Shores
08.2023 - Current
  • Hold a Supervisor position at a forty-lane bowling center with a bar, snack bar, and game room.
  • Daily tasks include opening the doors and locking up for the night, taking charge of the floor staff, helping to train any new staff, communicating what needs to be done with the snack bar and bar manager, counting till to start and end the night, switching liquor bottles when they empty, balancing open bowling customers with daily league bowlers, assisting customer needs in the game room, and booking parties.

Team Leader

Auria Solutions Inc.
Saint Clair
06.2022 - 08.2023
  • Held a Team Leader position making vinyl and carpet linings for interiors of cars
  • Along with foam for acoustics inside the vehicles
  • Daily tasks included vacuum forming, running a waterjet, running a heat and mold press, running an oven, running foam robots, scraping and keeping track of made parts, properly using LOTO skills for machine troubleshooting, ensuring parts meet quality requirements, handling a crew of four to twelve operators, and effectively track, document, and alert my supervisor of downtime

Associate

Amazon
Sterling Heights
11.2021 - 06.2022
  • Held a level 1 role as an associate inside of a delivery warehouse
  • Had to manage a constant flow of packages coming through the line
  • Performed the tasks of inducting, sorting, stowing, and staging for the drivers

Assistant Pinspotter Technician

The Voyageur
Saint Clair
08.2017 - 04.2022
  • Held multiple positions throughout the four and a half years including dishwasher, busboy, server, host, bowling alley attendant, maintenance, and assistant pinspotter technician
  • Had responsibilities of serving food in both a formal and non-formal setting, managing wait lines, managing reservations, clearing plates from customers, cleaning parts of the building, minor repairs throughout the building, being in charge of multiple bowling leagues, maintaining the bowling alley machines, and repairing breakdowns on the bowling machines
  • Developed skills in customer service, using multiple hand tools, time management, public relations, and working on AMF 82-70 Pinsetter machines

Education

High School Diploma -

Saint Clair High School
Saint Clair, MI
05-2019

Associate of Applied Science - Accounting

Saint Clair Community College
Port Huron, MI
12-2025

Skills

  • Team leadership
  • Customer service
  • Time management
  • Situational awareness
  • Effective communication
  • Critical thinking
  • Works Well Under Pressure
  • Multitasking and prioritization

Timeline

Supervisor

ShoreLanes
08.2023 - Current

Team Leader

Auria Solutions Inc.
06.2022 - 08.2023

Associate

Amazon
11.2021 - 06.2022

Assistant Pinspotter Technician

The Voyageur
08.2017 - 04.2022

High School Diploma -

Saint Clair High School

Associate of Applied Science - Accounting

Saint Clair Community College

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Michael McKinnon