Dynamic Team Lead with a proven track record at OnSite Health Diagnostics, excelling in workflow management and team motivation. Skilled in laboratory procedures and compliance enforcement, I enhance productivity and customer satisfaction through effective training and conflict resolution. Committed to maintaining high standards in safety and quality assurance.
Overview
33
33
years of professional experience
Work History
Team Lead
OnSite Health Diagnostics
03.2014 - Current
Coordinated workflow and delegated tasks among team members effectively.
Led team in daily operational activities and ensured efficiency.
Trained new employees on processes and safety protocols consistently.
Resolved conflicts within the team to maintain a positive work environment.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Motivated staff through positive reinforcement techniques.
Developed strategies to increase team productivity and improve customer service levels.
Ensured compliance with industry standards and regulations.
FC Associate
Amazon
11.2021 - 11.2024
Operated warehouse equipment to efficiently receive and store incoming inventory.
Sorted and organized products for easy access and retrieval.
Unloaded inbound freight and placed it into designated bays or slots.
Identified damaged goods received as part of the shipment process and reported them accordingly.
Managed multiple tasks simultaneously while meeting tight deadlines.
SENIOR LABORATORY TECHNICIAN MANAGER
ANY LAB TEST NOW
02.2018 - 11.2022
Conducted laboratory tests following established protocols and safety standards.
Operated and maintained laboratory equipment to ensure optimal performance.
Trained junior technicians on procedures and best practices in the lab.
Documented test results and maintained detailed laboratory records.
Prepared samples for analysis, ensuring accurate labeling and handling.
Managed inventory of supplies, ensuring availability for uninterrupted operations.
Assisted in the preparation of samples for analysis and testing.
Monitored laboratory equipment performance and identified issues requiring repair or replacement.
Performed routine laboratory maintenance, including cleaning and stocking supplies.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
Collected, labeled and stored lab samples according to laboratory specifications.
Prepared specimens and forms for transport to outside laboratories.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
LABORATORY ASSISTANT
QUEST DIAGNOSTICS
11.2014 - 12.2017
Prepared laboratory samples for testing and analysis according to established protocols.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
PSC IOP FLOAT
QUEST DIAGNOSTICS
09.2014 - 12.2017
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collected blood samples from patients using proper techniques and equipment.
Prepared and labeled specimens for laboratory analysis and testing.
Documented patient information accurately in electronic health records system.
Maintained cleanliness and organization of phlebotomy workspace and supplies.
Followed safety protocols to minimize risks during blood collection procedures.
Lab Assistant
St Davids SAMC
03.2009 - 07.2014
Assisted in preparing laboratory samples for testing and analysis.
Documented experimental procedures and results accurately in lab logs.
Operated and calibrated laboratory equipment according to protocols.
Collaborated with medical staff to ensure timely processing of samples.
Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
Produced and submitted laboratory documents and reports per compliance requirements.
Prepared specimens for analysis by conducting sample processing and extraction techniques.
Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
Monitored quality control measures for accuracy of test results.
RESEARCH TECHNICIAN II
RADIANT RESEARCH
02.2005 - 07.2009
Conducted laboratory experiments following established protocols and safety guidelines.
Prepared and maintained research samples for analysis using appropriate techniques.
Assisted in data collection and documentation for various research projects.
Operated laboratory equipment ensuring proper calibration and maintenance procedures.
Trained new technicians on standard operating procedures and best practices.
Collected data and performed laboratory experiments using standards and protocols.
RESEARCH TECHNICIAN III
COVANCE CRU INC
02.2005 - 06.2009
Maintained accurate records of research findings in laboratory notebooks and electronic systems.
Assisted in the preparation and calibration of laboratory equipment for testing procedures.
Supported data analysis by organizing samples and preparing reports for review meetings.
Collected data and performed laboratory experiments using standards and protocols.
Cleaned and sanitized work areas consistently to avoid errors in data and research.
Operated testing equipment to analyze sample properties and characteristics.
Documented findings in detailed reports for review by quality control teams.
Collected samples from various production lines for quality assurance.
Analyzed test results and documented findings accurately.
Tech II
PPD
05.2005 - 02.2006
Collected blood samples using established protocols and techniques.
Monitored vital signs, blood glucose levels, and other health indicators.
Monitored patient vital signs throughout procedure.
Prepared patients for EKG tests by explaining procedures clearly.
Monitored patient heart rhythms using electrocardiogram equipment daily.
E-4
US ARMY
09.1992 - 06.1997
Trained and mentored junior soldiers in combat readiness and safety protocols.
Organized and executed training exercises to enhance team performance and skills.
Managed risk assessments to ensure operational safety during missions.
Conducted briefings and prepared reports on mission status, accomplishments and future plans.
Patrolled perimeters of operating bases to guard against suicide bombers, raids and other attacks.
Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
Engaged targets in low-light conditions by properly using night vision equipment.
Administered first aid and emergency medical treatment in field conditions.
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