Heather L. Reed
Orient,OH
Summary
With over 20 years of experience, notably at COPC-Five Points Physicians, I excel in patient-focused care and phlebotomy, ensuring high-quality healthcare delivery. A reliable team player, I've significantly enhanced patient satisfaction and streamlined clinical procedures, demonstrating exceptional medical office administration and compassionate caregiving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
OhioHealth UroGyn
Columbus, Ohio
12.2024 - Current
- Room patients for appointments
- Obtain medical history regarding their appointment
- Prep patients for office procedures and exams
- Assist with office procedures and exams
- Schedule surgery at two separate hospitals
Student Nurse
Riverside Methodist Hospital
Columbus, Ohio
01.2024 - Current
- Performed head to toe assessments
- Executed simple dressing changes, foley and catheter care
- Dispensed oral, transdermal, sublingual, otic and ophthalmic medications
- Obtained finger stick blood sugars
- Administered subcutaneous injections, medications via gastrostomy tube and breathing treatments
- Maintained patient hygiene by performing bed baths, showers and oral care
Medical Assistant
COPC-Five Points Physicians
Columbus, Ohio
01.2013 - 12.2024
- 20 years of Medical Assistant experience
- Performed Venipunctures daily
- Administered child and adult immunizations
- Performed EKG’s
- Assisted in various office procedures (i.e.: Vasectomy, Cystoscopy, Prostate Biopsy, and others)
- Obtained prior authorizations for Surgical and Medical procedures
- Performed various other duties as an experienced collaborator
Medical Assistant
Premier Urology
Worthington, OH
03.2006 - 01.2013
- Roomed patients
- Obtained vital signs
- Performed bladder scanner
- Performed routine urine analysis
- Assisted in cystoscopy’s, prostate biopsy’s, vasectomies, and BCG treatments
- Provided lab work results to patients
- Called in prescriptions as directed by the physician
- Checked in and checked out patients
- Scheduled follow up appointments
Education
Diploma Licensure Practical Nurse -
Hondros College of Nursing
Columbus, Ohio03.2025
Diploma Medical Assistant -
Bryman Institute
High School Diploma -
Teay Valley High School
Ashville, OhioSkills
- Check-in coordination
- Intake control
- Patient-focused care
- Phlebotomy
- Medical office administration
- Patient assessments and care
- Immunization administration
- Calm and level-headed under duress
- Antigen testing
- Medical terminology knowledge
- Completing insurance forms
- Appointment setting
- Compassionate caregiver
- Lab equipment operation
- Diagnostic procedures
- Laboratory specimen collection
- Reliable team player
- Electrocardiography (EKG)
- Phlebotomy techniques
- Clinical documentation
- Medical procedures
- Insurance verification
- Healthcare software proficiency
- Health screening coordination
- Inventory management
- Medical terminology
- EMR / EHR
- Communicating with patient families
- Patient triage
- Customer service
- Biometric screening
- Inventory and supply management
- Lab equipment setup
- Laboratory maintenance
- Medical supply inventory
- Appointment reminders
- Medical office management
- Complex Problem-solving
- Diagnostic testing assistance
- OB/GYN procedures
- Sterilization techniques
- Restocking lab supplies
- Vital sign monitoring
- Trustworthy companion
- Certified in basic life support (BLS)
Certification
- LPN licensure, pending NCLEX
- BLS certification
- Certified Medical Assistant
References
- Michelle Morris, MD, COPC – Five Points Physicians, 1670 Fishinger Rd., Suite 100, Columbus, OH, 43221, drmichellemorris@gmail.com
- Tom Broyles, MD, Retired Physician, 3416 Riverside Dr., Upper Arlington, OH, 43221, tbroyles64@att.net
- Kasey Palm, MD, OhioHealth UroGyn, 3535 Olentangy River Rd., Ste 4050, Columbus, OH, 43215, kpalm@ohiohealth.com
Volunteer Experience
- President and Treasurer, Teays Valley Show Choir
- Secretary, Teays Valley Youth Baseball League
- Coach, Teay Valley Youth Football League
Timeline
Medical Assistant
OhioHealth UroGyn
12.2024 - Current
Student Nurse
Riverside Methodist Hospital
01.2024 - Current
Medical Assistant
COPC-Five Points Physicians
01.2013 - 12.2024
Medical Assistant
Premier Urology
03.2006 - 01.2013
Diploma Licensure Practical Nurse -
Hondros College of Nursing
Diploma Medical Assistant -
Bryman Institute
High School Diploma -
Teay Valley High School
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