Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Helen Rosario Batista

Brandon

Summary

Medical Assistant with extensive experience in a dynamic clinical setting. Successfully streamlined patient intake processes, reducing wait times, which significantly enhanced patient satisfaction scores. Additionally, improved follow-up appointment rates through effective coordination of laboratory tests and timely communication of results. Skilled in patient care, office operations, and staff training, bringing a strong focus on efficiency and quality service to healthcare practices.

Experienced in providing comprehensive support within clinical settings, facilitating efficient patient flow and enhancing office operations. Responsibilities included assisting physicians during examinations, streamlining patient intake processes, and coordinating laboratory tests to ensure timely follow-up care. Maintained cleanliness and readiness of examination rooms, contributing to a safe environment for patients while managing EMG setups for diagnostic procedures. Demonstrated strong communication skills by educating patients on treatment plans and ensuring accurate documentation of medical records.

Overview

25
25
years of professional experience
2003
2003
years of post-secondary education

Work History

Medical assistant

USFTGH
Tampa
03.2024 - 07.2025
  • Provided comprehensive support in a fast-paced clinical environment, which ensured efficient patient flow and enhanced overall office operations.
  • Assisted physicians during patient examinations, helping to facilitate accurate diagnoses and timely care.
  • Streamlined patient intake processes, which reduced wait times and improved patient satisfaction.
  • Coordinated laboratory tests and communicated results to patients promptly, helping to ensure timely follow-up appointments and better patient outcomes.
  • Maintained readiness and cleanliness of all exam rooms, which contributed to a safe and welcoming environment for patients.
  • Managed EMG setups, ensuring all equipment was prepared and functioning properly for effective diagnostic procedures.
  • Patient Intake Management
  • Laboratory Test Coordination
  • Professional Skills
  • Prepared examination rooms and maintained medical equipment, contributing to efficient patient flow and enhanced care delivery.
  • Recorded patient histories and vital signs accurately, facilitating timely diagnosis and treatment decisions by medical staff.
  • Educated patients on treatment plans and follow-up procedures, fostering better understanding and adherence to healthcare recommendations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Medical Assistant

Forecare Medical Group
Tampa
06.2021 - 01.2024
  • Assisted with patient intake procedures, ensuring accurate data collection and enhancing workflow efficiency within the clinic.
  • Prepared examination rooms by sterilizing instruments and stocking supplies, promoting a safe and organized environment for patient care.
  • Supported healthcare providers during patient examinations, facilitating effective communication and improving overall patient experience.
  • Assisted in various dermatology procedures, ensuring patient comfort and adherence to safety protocols throughout treatments.
  • Collected and prepared biopsy specimens, ensuring compliance with safety protocols and maintaining specimen integrity throughout the process.

AZ1

US Navy
Virginia Beach
06.2000 - 05.2020
  • Led operational teams in critical missions, ensuring adherence to safety protocols and enhancing overall operational readiness.
  • Developed and implemented training programs for junior personnel, fostering skill advancement and improving team efficiency.
  • Conducted comprehensive assessments of operational procedures, identifying areas for improvement and streamlining workflows effectively.
  • Coordinated logistics and supply chain efforts, optimizing resource allocation and ensuring mission-critical materials are available.
  • Maintained accurate logs of flight times and aircraft operations, ensuring compliance with aviation regulations and safety standards.

Education

Southern Technical College
Brandon, FL
06.2021 - 06.2022

Associate of Arts - Behavioral Sciences

Tidewater Community College
Norfolk, Virginia, VA
08.2004 - 06.2006

Lawton High School
Lawton, OK

Skills

  • Patient Intake Management
  • Laboratory Test Coordination
  • Patient care
  • Patient intake management
  • Laboratory test coordination
  • Medical equipment preparation
  • Vital sign recording
  • Client education
  • EMG setup
  • Compliance adherence
  • Safety protocol enforcement
  • Team collaboration
  • Workflow optimization
  • Specimen collection
  • Biopsy preparation
  • Clinical documentation
  • Patient follow-up coordination
  • Exam room maintenance
  • Healthcare provider support
  • Communication skills
  • Operational readiness
  • Training program development
  • Electronic health records (EHR)
  • Medical records management
  • Check-in coordination
  • Venipuncture and phlebotomy

Personal Information

Date of Birth: 04/09/82

Timeline

Medical assistant

USFTGH
03.2024 - 07.2025

Medical Assistant

Forecare Medical Group
06.2021 - 01.2024

Southern Technical College
06.2021 - 06.2022

Associate of Arts - Behavioral Sciences

Tidewater Community College
08.2004 - 06.2006

AZ1

US Navy
06.2000 - 05.2020

Lawton High School
Helen Rosario Batista