Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Michael McLaughlin

Two Harbors,Minnesota

Summary

Diligent Former Assistant County Veterans Service Officer with 1 year of experience in veteran advocacy and support. Accredited by multiple veteran organizations, demonstrating commitment to serving military personnel. Proven leadership skills from military service in the United States Air Force, complemented by strong communication and administrative abilities. Seeking to leverage expertise in veteran claims to enhance support for veterans and their families.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Assistant County Veterans Service Officer

St. Louis County
04.2024 - 03.2025
  • Accredited with: Veterans of Foreign Wars, American Legion, Disabled American Veterans, Minnesota Department of Veteran Affairs, NACVSO
  • OGC #56584


Auto Glass Technician

Safelite AutoGlass
01.2023 - 03.2024
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Accepted and processed payments for services.
  • Provided same level of care and attention to all customers, no matter vehicle value.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.

Regional Manager

Duluth Event Lighting
07.2012 - 01.2024
  • Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
  • Programmed consoles and loaded automated color change systems prior to events.
  • Analyzed and interpreted lighting designer's plans as well as detailed notes from stage management.
  • Received positive feedback from clients on consistent delivery of exceptional lighting services for their events.

Administrative Assistant

The River Church
01.2012 - 05.2014
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained inventory of office supplies and placed orders.

Direct Care Lead

NHS NSS
01.2005 - 08.2010
  • Direct Care Lead for 3 different programs
  • Adults and children with developmental disabilities
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Aeropace Command

United States Air Force (AF)
07.2002 - 06.2005
  • Provided Air Space superiority.
  • Protected US Air Space at the Northeastern Air Defense Sector
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate's degree - General Studies

Hibbing Community College
Hibbing, MN
12.2023

Skills

  • Military Experience
  • Presentation Skills
  • Crisis Management
  • Administrative Experience
  • Communication skills
  • Crisis Intervention
  • DoD Experience
  • Computer skills
  • Autism Experience
  • Hospital Experience
  • Case Management
  • Customer service
  • Effective communication
  • Developmental Disabilities Experience

Certification

  • Secret Clearance, inactive
  • Mental Health First Aid, 02/01/25, 02/01/28

Military Service

United States Air Force, United States, Senior Airman, 07/01/02, 06/01/05, Air Space superiority.

Timeline

Assistant County Veterans Service Officer

St. Louis County
04.2024 - 03.2025

Auto Glass Technician

Safelite AutoGlass
01.2023 - 03.2024

Regional Manager

Duluth Event Lighting
07.2012 - 01.2024

Administrative Assistant

The River Church
01.2012 - 05.2014

Direct Care Lead

NHS NSS
01.2005 - 08.2010

Aeropace Command

United States Air Force (AF)
07.2002 - 06.2005

Associate's degree - General Studies

Hibbing Community College

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Michael McLaughlin