Michael McNamee
Monroe
Summary
Dynamic and adaptable professional with a proven track record in community service and customer satisfaction, notably at Sportmans Marina. Excelled in relationship building and maintaining high standards of service, demonstrating exceptional attention to detail and teamwork. Achieved significant improvements in operational efficiency and customer service levels.
Overview
5
5
years of professional experience
Work History
Volunteer
Community Cooperative Garden
02.2024 - Current
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Used the food we picked from the garden to feed families or people in need.
- Collaborated with community members to develop and implement service initiatives.
Volunteer
Sam's Community Café and Kitchen
02.2024 - Current
- Represented the organization positively and professionally while providing the community with much-needed services.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Maintained a clean, orderly work environment to meet food preparation codes.
Dockhand
Sportmans Marina
04.2022 - Current
- Docking and Mailing Boats: Assisted in safely docking and mailing boats, ensuring a smooth transition for each vessel.
- Boat Maintenance: Performed basic maintenance tasks, including cleaning, checking for damages, and ensuring customers' boats were in working condition.
- Safety Procedures: Followed strict safety protocols to ensure a safe environment for customers and fellow employees, including checking life jackets and safety equipment.
- Customer Service: Provided excellent customer service by assisting boat renters, answering inquiries, and ensuring customer satisfaction.
- Gassing boats: Responsible for refueling boats, ensuring proper fuel levels, and maintaining fuel equipment.
Personal Assistant
Jeff McNamee
06.2020 - Current
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
General Merchandiser
Target
02.2024 - 08.2024
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Pushed and stocked product in multiple departments and consistently met time targets.
Education
Bachelor of Science - Economics
Florida Gulf Coast University
Fort Myers, FL01-2026
Associate of Science - Psychology
Rockland Community College
Suffern, NY05-2023
Skills
- Relationship building
- Adaptability and dependability
- Attention to detail
- Teamwork and collaboration
- Telephone and email etiquette
- Community service
- Customer service
Timeline
Volunteer
Community Cooperative Garden
02.2024 - Current
Volunteer
Sam's Community Café and Kitchen
02.2024 - Current
General Merchandiser
Target
02.2024 - 08.2024
Dockhand
Sportmans Marina
04.2022 - Current
Personal Assistant
Jeff McNamee
06.2020 - Current
Bachelor of Science - Economics
Florida Gulf Coast University
Associate of Science - Psychology
Rockland Community College
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