Michael McPherson
Ironwood
Summary
Results-driven professional with leadership experience in outpatient and inpatient hospital therapy operations. Proven track record of enhancing employee engagement and customer service through effective collaboration with stakeholders. Strong interpersonal skills facilitate successful team dynamics and operational improvements.
Overview
9
9
years of professional experience
Work History
Supervisor of Therapy Services
Aspirus Health
Ironwood
10.2023 - Current
- Managed outpatient and inpatient therapy service operations at Aspirus Ironwood, ensuring high-quality patient care.
- Developed and implemented customized treatment plans for diverse patient populations.
- Collaborated with interdepartmental teams to ensure effective delivery of patient care.
- Monitored and evaluated therapy staff performance to enhance service quality.
- Evaluated and guided therapy staff performance, promoting continuous improvement in service quality.
- Assisted in budgeting for therapy departments, reporting on monthly financial performance.
- Collaborated with therapy team to improve employee satisfaction and buy in to departmental processes.
- Leveraged strong interpersonal skills and quality care to earn high patient satisfaction scores.
Physical Therapist
Aspirus Health
Ironwood
05.2017 - 10.2023
- Evaluated patient conditions and developed personalized treatment plans in outpatient and hospital settings.
- Coordinated comprehensive patient care through collaboration with healthcare teams.
- Mentored and trained junior staff on clinical procedures and protocols, enhancing team competency.
- Fostered professional relationships with coworkers, supervisors, and healthcare team members to support collaborative care.
Education
Doctor of Physical Therapy - Physical Therapy
Central Michigan University
Mount Pleasant, MI04-2017
Bachelor of Science - Athletic Training
Lake Superior State University
Sault Ste. Marie, MI04-2013
Skills
- Employee management
- Communication
- Customer Service
- Resource Allocation
- Quality improvement
- Employee Engagement
- Healthcare collaboration
- Patient assessment
- Treatment planning
- Budgeting processes
Affiliations
- Board of Trustees, Vice-Chair, Gogebic Community College (2022-Present)
- Volunteer, Youth Nordic Ski and Running Coach, Sisu Endurance Team Iron County 4-H (2020-Present)
- Aspirus Emerging Leaders (Completed program in 2023)
- ACHE Member
Timeline
Supervisor of Therapy Services
Aspirus Health
10.2023 - Current
Physical Therapist
Aspirus Health
05.2017 - 10.2023
Doctor of Physical Therapy - Physical Therapy
Central Michigan University
Bachelor of Science - Athletic Training
Lake Superior State University