Michael Mead
Skiatook ,OK
Summary
Dynamic General Manager with a proven track record at Sonic Drive In, excelling in operations management and customer relations. Expert in inventory control and strategic planning, I effectively resolved customer complaints and enhanced team performance, driving significant improvements in service quality and operational efficiency. A dedicated leader committed to staff development and goal achievement.
Overview
2
2
years of professional experience
Work History
General Manager
Sonic Drive In
03.2023 - 01.2025
Prepared schedules, managed deposits efficiently and resolved customer complaints promptly.Handled weekly Inventory.
Education
Collinsville High School
Collinsville Ok 2007
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
- Training and coaching
- Customer relations
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Goal setting
- Employee scheduling
- P&L management
- Labor cost controls
- Strategic planning
- Performance improvement
- Employee development
- Workflow planning
- Performance analysis
Accomplishments
Accomplished Team building a team work.
Timeline
General Manager
Sonic Drive In
03.2023 - 01.2025
Collinsville High School
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