Michael Medina
San Antonio,TX
Summary
Dedicated and detail-oriented professional with strong leadership, problem-solving, and teamwork skills. Experienced in customer service, time management, and critical thinking, with a strong ability to adapt to fast-paced environments. Currently pursuing a degree in Criminal Justice with a minor in Psychology, aspiring to become a successful detective.
Overview
4
4
years of professional experience
Work History
Curbie & In-Store Shopper
HEB
04.2023 - 08.2024
- Efficiently shopped and packed groceries for customers
- Provided excellent customer service and ensured orders were handled with care
- Delivered orders to customers’ vehicles with professionalism and accuracy
- Consistently met deadlines and quality goals for accuracy and timeliness.
Customer Service Assistant
HEB
11.2021 - 02.2023
- Greeted customers and ensured a positive shopping experience
- Assisted with bagging groceries and managing shopping carts
- Maintained excellent communication and interpersonal skills while interacting with customers
Warehouse Associate
Amazon
01.2021 - 10.2021
- Scanned and processed Amazon packages efficiently
- Wrapped totes and ensured proper handling of shipments
- Worked long hours in a fast-paced environment while maintaining accuracy
Package Handler
UPS
06.2020 - 01.2021
- Loaded and unloaded trailers efficiently within set timeframes
- Worked in a physically demanding environment while maintaining safety standards
Education
Completed two years of coursework -
Laredo College
Bachelor’s - Criminal Justice, Psychology
University of Texas at San Antonio
San Antonio, TX12.2025
Skills
- Leadership
- Teamwork
- Critical Thinking
- Problem-Solving
- Communication
- Active Listening
- Decision-Making
- Attention to Detail
- Data Analysis
- Pattern Recognition
- Customer Service
- Time Management
- Suspect Interrogation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Curbie & In-Store Shopper
HEB
04.2023 - 08.2024
Customer Service Assistant
HEB
11.2021 - 02.2023
Warehouse Associate
Amazon
01.2021 - 10.2021
Package Handler
UPS
06.2020 - 01.2021
Bachelor’s - Criminal Justice, Psychology
University of Texas at San Antonio
Completed two years of coursework -
Laredo College
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