Michael Meredith-Tuck
White River Junction,VT
Summary
Proven IT Support specialist from Bethel Mills, adept in Active Directory and excelling in customer service. Expertly onboarded employees, streamlined technical solutions, and enhanced workstation efficiency. Demonstrated ability to troubleshoot and implement innovative solutions, significantly improving end-user satisfaction. Fluent in German, showcasing exceptional time management and interpersonal skills.
Overview
3
3
years of professional experience
Work History
IT Support
Bethel Mills
Norwich, VT
07.2021 - Current
- Onboarded and Offboarded Employees
- Solved and Documented End User Problems
- Installed, Imaged, and Repaired Workstations
- Researched and Implemented Practical Technical Solutions
- Was a Point of Third Party Contact
Education
Associate of Science - Information Technology
Community College of Vermont
Burlington12-2024
Skills
- Customer Service
- Time Management
- Optical Recognition Software
- Active Directory
- Atera
- Computer Networking
- Computer Hardware Troubleshooting
- German
Languages
German
Limited
English
Native/ Bilingual
Affiliations
- Home Networking Lab
- Frequent Volunteer
References
References available upon request.
Timeline
IT Support
Bethel Mills
07.2021 - Current
Associate of Science - Information Technology
Community College of Vermont
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