Michael Merritt
San Antonio
Summary
Performance-oriented manufacturing and logistics professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding warehouse production targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Supervisor
Westport Axle Corp
01.2024 - Current
- Improved operational efficiency by 20% after implementing several new strategies and training plans for employees.
- Continuously improving standards and procedures to elevate production quality, performance and safety metrics
Reduced employee turnover while maintaining skilled workforce retention - Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Freight Broker
SIO Logistics
11.2023 - 01.2024
- Building long-lasting relationships with customers while delivering exceptional results with truckloads throughout the country
- Taking care of all customer needs throughout the process of getting a truck from point A to point B
- Creating new relationships with customers every month to expand the scope and increase business relations.
Area Manager
Amazon
06.2020 - 10.2023
- Implemented a region-wide training plan project by collecting data and analyzing results to create the most efficient and cost-effective plan which resulted in an 8% improvement in operational efficiency
- Identified, prioritized, and implemented several process improvements to the business to achieve a higher rate of customer satisfaction
- Accessed information from business organization cross-sections to make good business decisions and provide excellent customer service
- Organized the work structure of 6 buildings including the time management, staffing effectiveness, transportation moves/logistics and communication with essential personnel that were involved
- Created several programs and pilots on Microsoft Excel to improve operational efficiency and success by tracking different types of data and merging them into a singular table format.
Sales And Marketing Specialist/Assistant Manager
Detail Garage
10.2019 - 05.2021
- Planned day to day operations including inventory management, cost logistics and profit forecasting which resulted in 22% profit increase 2 months following being hired
- Used process management skills and Six Sigma to implement better strategies to assist with the success of the store, achieving lower costs and higher ROI
- Provided excellent written/oral communication skills to both customers and stakeholders which increased the rating of the store to a 4.5 out of 5-star rating as well as leaving all customers satisfied after departure from the store.
Supervisor
The Wash Tub
08.2018 - 07.2019
- Conducted analysis of employee objectives, proposed work improvements, increasing productivity by over a 10% margin
- Trained and developed 20+ employees for 4 months, increased performance by 40% and reduced turnover rate by 16%
- Analyzed existing problems and implemented changes to satisfy over 5,000+ customers.
Education
Bachelor of Business Administration - BBA - Business Administration and Management, General
The University of Texas At San Antonio
12.2020
Skills
- Organization Skills
- Oral Communication
- Attention to Detail
- Skill Development
- Marketing Analytics
- Analytics
- Microsoft Office
- Inventory Management
- Continuous Improvement
- Quality Control
- Production Management
- Training and mentoring
Websites
Certification
Hubspot certification, HubSpot
Timeline
Production Supervisor
Westport Axle Corp
01.2024 - Current
Freight Broker
SIO Logistics
11.2023 - 01.2024
Area Manager
Amazon
06.2020 - 10.2023
Sales And Marketing Specialist/Assistant Manager
Detail Garage
10.2019 - 05.2021
Supervisor
The Wash Tub
08.2018 - 07.2019
Bachelor of Business Administration - BBA - Business Administration and Management, General
The University of Texas At San Antonio
Hubspot certification, HubSpot
Similar Profiles
KEVIN VALENTINEKEVIN VALENTINE
Warehouse Worker at Westport Axle CorpWarehouse Worker at Westport Axle Corp
Dawndrell DooleyDawndrell Dooley
Human Resources Assistant at Westport Axle CorpHuman Resources Assistant at Westport Axle Corp
Jean Carlos Alcantara BritoJean Carlos Alcantara Brito
Sub Manager at Westport Mundi CorpSub Manager at Westport Mundi Corp