Michael Metzger
Windsor,WI
Summary
Accomplished leader with a strong background in business management and financial oversight. Known for fostering client loyalty and driving project success, ready to leverage expertise to enhance market presence and operational efficiency.
Overview
35
35
years of professional experience
Work History
Owner of Communications Plus
Self
10.2004 - 09.2023
- Developed comprehensive business strategies to drive growth and enhance market presence.
- Managed day-to-day operations, ensuring efficiency and high-quality service delivery.
- Implemented cost-control measures to improve profitability and resource allocation.
- Cultivated strong client relationships to foster loyalty and repeat business opportunities.
- Evaluated market trends to identify new business opportunities and competitive advantages.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
Control Center Technician
AT&T
03.1989 - 11.1999
- Operated and maintained telecommunications equipment to ensure optimal network performance.
- Conducted troubleshooting and repairs on various communication systems, enhancing service reliability.
- Collaborated with cross-functional teams to implement system upgrades and improvements.
- Trained junior technicians on installation procedures and safety protocols, fostering skill development.
- Analyzed system performance data to identify improvement opportunities and recommend solutions.
Education
Bachelor of Electrical Engineering -
Eau Claire Technical School
Eau Claire, WINo Degree - Digital Communications And Media
Mt. Scenario
Ladysmith. WISkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business management
- Project estimating
- Staff hiring
- Negotiation
- Bidding processes
Timeline
Owner of Communications Plus
Self
10.2004 - 09.2023
Control Center Technician
AT&T
03.1989 - 11.1999
Bachelor of Electrical Engineering -
Eau Claire Technical School
No Degree - Digital Communications And Media
Mt. Scenario