Michael Middleton

• Leads Marketing and Commerce technology vision and strategy for The Motley Fool. Responsible for helping The Motley Fool’s achieve its business goals by ensuring product value for its users and members.
• Optimizes billing operations for order to cash process for the entire product catalog for TMF, which includes +1M subscription memberships.
• Leads adoption of "product mindset" over project with development and management of new and current products.
• Identifies customer needs, internal product objectives, articulating what success looks like for products, and ensures vision turns into reality.
• Establishes criteria for each milestone within product roadmap as means to measure developmental progress.
• Conceptualizes and deploys enhanced product features and optimized implementation for use in marketing strategies.
• Assesses costs and estimated production capabilities to evaluate economic viability.
• Documents user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
• Liaisons with clients to better understand business needs and current market landscape.

• Supported clients by leading overall vision, strategy, roadmap and prioritization of products
• Combined business strategy, data/analytics, user experience, user feedback and technology to develop seamless customer experiences.
• Developed and defended business cases for new product features
• Established key performance indicators for products and ensures teams are continuously improving these metrics.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Allocated and approved team resource usage.
• Clients included Dept. of Transportation, Dept. of Homeland Security, DARPA, and others.
• Internally focused on building new capabilities and methodologies for the firm to help clients research, design, and develop future digital products and solutions with greater customer validation and far less risk to budget / timeline overages.

Key Value

U.S. Department of Transportation

Product Manager supporting the U.S. Department of Transportation’s Intelligent Transportation Systems (ITS) Joint Program Office (JPO).

· Lead the overall vision, strategy, roadmap and prioritization for several digital products, including the launch of ITS DataHub: https://www.its.dot.gov/data/

• Supported IT Project Management office with global initiatives focused on product creation, adoption and management.
• Identified business needs, lead product development, and advised corporate & institutional marketing resources for greater user adoption.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Key Value

Laureate Mobile Application (IOS and Andriod)

Product Owner of mobile application for two universities (Torrens and Think).

· Led the overall vision, strategy, roadmap and prioritization for Laureate’s mobile application.

· Oversaw all design workshops in order to map and plan minimum valuable product and beyond.

· Cross-coordinated between users, development, communications, marketing and executive leadership for planning and launch of application.

· Served as day-to-day product lead for global development teams.

• Supported a wide range of clients with the development and execution of marketing and business analysis and execution:
• Client markets included energy, technology, financial services, manufacturing, transportation and labor.

• Served both public and private sectors with market research for product lines to determine and achieve strategic business goals.
• Discovered root causes of problems and identified appropriate solutions.
• Investigated system issues and implemented resolutions to reduce downtime.
• Analyzed unstructured information to derive key insights.
• Researched and adopted new technologies to add value to existing offerings.