Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Mills

Oxon Hill,MD

Summary

Accomplished Master Technician with a proven track record at Safelite Auto Glass, showcasing expertise in automotive glass replacement and repair. Demonstrates exceptional problem-solving abilities and a strong work ethic, ensuring safety and quality standards are surpassed. Skilled in computer diagnostics and team leadership, consistently delivering superior customer service and mentoring peers for enhanced productivity.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Master Technician

Safelite Auto Glass
06.2011 - 12.2024
  • Expertly replaced and repaired automotive glass in a variety of vehicle models.
  • Ensure all work meet industry and company standards for safety and excellence.
  • Deliver exceptional customer service by addressing customer questions and explaining procedures clearly.
  • Maintained a clean organized and safe work environment.
  • Accurately record services performed and materials used.
  • Provided estimates to customers.
  • Training / Mentoring other Auto Glass Technicians
  • Maintained quality control on glass received and managed and maintained inventory.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Car Lot Attendant

Capital Auto Auctions
01.2007 - 04.2011
  • Relocate vehicles
  • Organize Auto Lot
  • Minor Maintenance


Home Improvement Specialist

P. Lanham Home Improvements, Inc.
01.2004 - 12.2007
  • Painting
  • Installation of hardwood floors and ceramic tiles
  • Pressure Washing
  • Concrete Work
  • Sanding and Staining floors
  • Minor electrical work
  • Roofing
  • Installation of windows and doors

Education

High School Diploma -

Oxon Hill High School
Oxon Hill, MD
06-2000

Skills

  • Team leadership experience
  • System repairs
  • Inspecting vehicles
  • Bay maintenance
  • Problem-solving
  • Quality assurance
  • Time management
  • Computer diagnostics
  • Strong work ethic
  • Repair quotes
  • Diagnostic
  • Calibration

Certification

  • Calibration Certification, Safelite Auto Glass - June 2011 to Dec 2024
  • Certified for TESLA Recalibration, Safelite Auto Glass - June 2011 to Dec 2024

Timeline

Master Technician

Safelite Auto Glass
06.2011 - 12.2024

Car Lot Attendant

Capital Auto Auctions
01.2007 - 04.2011

Home Improvement Specialist

P. Lanham Home Improvements, Inc.
01.2004 - 12.2007

High School Diploma -

Oxon Hill High School

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Michael Mills