Zachary Jones
Clinton,TN
Summary
My name is Zachary jones I’m 27 years old I have a beautiful family 2 precious boys and a beautiful little girl my fiancé is Sierra. I’m a Highly skilled Master Technician with specialization in diagnosing and repairing many different systems. Demonstrated ability in using advanced diagnostic tools, understanding technical manuals, and providing top-notch customer service. Strengths include problem-solving skills, mechanical aptitude, and the ability to work under pressure. Previous roles have underscored commitment to quality control as well as the efficiency of repair procedures. And very good on keeping my word. Will and eager to learn as much as I can and pass on to help make my work place and environment better.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Master Technician
Sunbelt Rentals
Knoxville, Tennessee
12.2024 - Current
- Conducted routine servicing on fuel, electrical and cooling systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Performed technical inspections to identify any potential problems or safety issues with vehicles.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Maintained certifications and completed training on systems and components.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Welded, soldered and fabricated parts to complete skilled services.
- Filed records with state as part of performing vehicle safety inspections.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
Field Service Technician
TN excavating
Knoxville, TN
01.2023 - 12.2024
- Run diagnostics and a lot of troubleshooting figure out problems to keep the team moving
- We have excavators, skid steer quarry dump trucks compactors, and many more machines
- It is my duty to keep them running and to keep up with mechanical issues hydraulic cylinder repacking to engine pulling
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Completed scheduled appointments on time to drive quality service.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Explained and recommended service options to customers and detailed costs.
- Handled telephone support calls to determine issues and provide solutions.
- Documented repair methods and maintenance processes to improve support analysis.
- Trained customers on equipment after installation.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Mentored and trained new employees on processes, flow and safety procedures.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Mechanic Technician 2
Stowers cat
Knoxville, TN
08.2022 - 01.2023
- Troubleshooting and mechanical knowledge work on skid steer, excavators, teller handler's forklift and many different aerial equipment as well
- We changed a lot of parts
- We work on hydraulics systems, electrical systems, and prep machines for rent
Mechanic engineer
Methodist Medical Center of Oak Ridge
Oak Ridge, TN
10.2021 - 10.2022
- I work on chillers making sure they run correctly
- We work on boilers as well make sure that the hospital is provided with steam which runs a lot of things and for our sterilizing process for surgery
- We do preventive maintenance as well we work on toilets to AC equipment anything involved in the hospital we pretty much take care of it
MACHINE OPERATOR
TECHMER
Clinton, TN
03.2019 - 10.2019
- Place appropriate material into machine
- Program machine according to material
- Maintain and monitor machine to assure it works properly
DIESEL MECHANIC TECHNICIAN
WINDROCK TRUCK PARTS
Oliver Springs, TN
12.2016 - 03.2019
- Inspect, keep up, and repair diesel engines
- Routine oil changes
- Full engine rebuilds
Education
Heavy And Medium Diesel Certificate - Diesel Tech
Tennessee College of Applied Technology
Harriman, TN01-2018
HIGH SCHOOL DIPLOMA -
CLINTON HIGH SCHOOL
Clinton, TN05.2015
Skills
- Mathematic
- Communication
- Attention to detail
- Patience
- Willingness to learn
- Automotive repair
- Mechanical knowledge
- Diesel engine repair
- Assembly
- Manufacturing
- Mechanic experience
- Facilities maintenance
- HVAC
- Oil Change
- Brake Repair
- Automotive Diagnostics
- Vehicle Maintenance
- Equipment Repair
- Hydraulics
- Tire Service
- Customer service
- Electrical systems
- Forklift
- Hospital experience
- Analysis skills
- Computer networking
- Lean manufacturing principles
- Precision calibration
- Advanced electrical systems
- Continuous improvement mindset
- Environmental health and safety awareness
- Quality control analysis
- Advanced troubleshooting
- Project management
- Hydraulic systems
- Team leadership experience
- Thermal imaging techniques
- Strong communication skills
- Equipment installation expertise
- Electronics testing proficiency
- Preventative maintenance planning
- Training and mentoring experience
Certification
- ASE, Present
- Driver's License, Present
- Diesel Mechanic Certification, Present
- ASE Medium-Heavy Truck Certification, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Master Technician
Sunbelt Rentals
12.2024 - Current
Field Service Technician
TN excavating
01.2023 - 12.2024
Mechanic Technician 2
Stowers cat
08.2022 - 01.2023
Mechanic engineer
Methodist Medical Center of Oak Ridge
10.2021 - 10.2022
MACHINE OPERATOR
TECHMER
03.2019 - 10.2019
DIESEL MECHANIC TECHNICIAN
WINDROCK TRUCK PARTS
12.2016 - 03.2019
Heavy And Medium Diesel Certificate - Diesel Tech
Tennessee College of Applied Technology
HIGH SCHOOL DIPLOMA -
CLINTON HIGH SCHOOL