I have a twenty-year record of excellence in management, administrative, recruitment and executive support in the U.S. Marine Corps. Strong contribution in managing a full scope support operations and budget in high-profile settings. Exceptional organizational skills and a flair for multitasking projects and events. Expert communication skills across diverse groups and at all corporate levels and a reputation for delivering world-class customer care. Consistent high achiever who thrives in high pressure, deadline-sensitive environment that demands a rapid learning curve, resourceful problem solving, and uncompromised integrity.
Overview
22
22
years of professional experience
Work History
National Service Officer
Disabled American Veterans (DAV)
01.2016 - 01.2019
Ability to manage multiple projects simultaneously and prioritize tasks
Organize and conduct weekly faculty meetings and for special events
Keep stakeholders abreast on progress of current and up and coming projects
Advises veterans, veteran’s survivors and their dependents of their rights under military service benefits acts and other relevant legislation, while establishing a relationship
Coordinate several yearly project events throughout Phoenix, AZ city districts to help Veterans achieve their benefits goal
Coach project team members to strengthen their abilities and skill sets to better serve individual veteran’s needs
Prepared letters, memos, forms, and reports according to written or verbal instructions per projects
Investigates and conducts interviews with veterans and their dependents to obtain a comprehensive case history in order of their military history for Service-Connected Disabilities
Work hand to hand with Veterans Affairs disability rating specialist
Review and file claims for veteran benefits and maintain individual records
Develops and maintains close liaison with other veteran service agencies
Participate in staff development training to improve job performance with Veteran Affairs
Conducts a public relations program to disseminate general information regarding veterans benefits by means of radio broadcasts, newspaper releases and speaking engagements before interested groups
Hire, train and supervise volunteer workers and service officers
Knowledge of current federal and state legislation relating to benefits for military service veterans and their dependents
Knowledge of the legal documents and processes necessary to substantiate benefit claims
Ability to write complete and accurate reports and make specific recommendations
Contract Recruiter
Aerotek Inc. Staffing Agency
01.2013 - 01.2019
Managed monthly and quarterly billings for recruiting project efforts
Negotiate wage rates with stakeholders
Conducted and organized weekly monthly meeting to established schedules per projects
Conduct roughly 150 plus calls daily
Coach and counsel members of cross-functional teams to accomplish project goals
Create project lists to distribute to recruiting team
Full cycle recruiting process
Identify project issues before hand, troubleshoot and report all issues to our technical support team
Identify qualified candidates by developing and implementing various, creative project recruiting tactics
Conduct job specific interviews - Evaluate and assess candidates' qualifications; and make hiring recommendations to clients based on who is the 'perfect fit'
Managed candidates with drafting resumes and preparing for interviews with clients based on specific knowledge of the client and the position
Utilization of ICIMS applicant tracking system recruiting software for candidate profile evaluation & scheduling
Work with Applicant Source team to build target skill set pipelines
Communicate effectively with others in order to create a productive and diverse environment
Communicate with peers by sharing Recruiting 'best practices' and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools
Conducted large volumes of initial phone interviewing & screening
Screen & Scheduling of potential candidates for in person 1 on 1’s with hiring recruiter
Career Planner/Recruiter
U.S. Marine Corps
01.2004 - 01.2013
Special Expert on all matters pertaining to enlisted retention in the 2,500 Marines
Maintained and coordinated living arrangement for all Marines joining 500 unit with barracks rooms and meal cards
Unit Career & Transition counselor of 1200 Marines
Made sure all Marines transition completed TAPS class
Recruited for General, Aviation and communication Departments
Manage physical project budget for office recruiting efforts and all updates on needed venders
Coach and counsel members of cross-functional teams to accomplish project goals
Consistent and thorough of complex administrative assignments
Advised and counseled Marines on promotion and retention
Managed hundreds of Marines Records
Briefed Staff and new join Marines on current Reenlistment incentives
Demonstrated presentation and public speaking
Supervised, trained and Development future Career Planners
Implemented new career planning systems with new procedures
Trained volunteer personnel with office procedures
Liaison between the command and Headquarters Marine Corps, Washington, D.C
Responsible for identifying, screening, and interviewing Marines for retention and special duties several times a year until it was time for their reenlistment
Special Staff Officer within Marine Corps units who works directly with the unit Commander
Unit Career & Transition counselor of Marines Corps Reservist
Thorough knowledge of Marine Corps policies, regulations and procedures
Administrative Clerk, Security Force
U.S. Marine Corps
01.1997 - 01.2004
Supported all administrative functions from travel claims and log books, routing incoming out going correspondence, maintaining front desk schedule, accurately completed discharge documents, and all correspondence and documentation
Arranged conference, travel, and accommodations for senior management, and maintained Senior staff calendars
Generated and followed confidential correspondence and documents by Marine Corps standard
Thorough knowledge of Marine Corps policies, regulations and procedures
Education
Bachelor of Science - Business – Project Management
University of Phoenix
Phoenix, AZ
05-2025
Skills
Team Building
Leadership
Self-Motivated
Excellent Problem Solver
Critical Thinking
Outstanding work ethic
High attention to detail
Budgeting
Strong organizational Skills
Strong working knowledge of MS Word
Strong working knowledge of Excel
Strong working knowledge of Outlook
Strong working knowledge of MS Operating system
Timeline
National Service Officer
Disabled American Veterans (DAV)
01.2016 - 01.2019
Contract Recruiter
Aerotek Inc. Staffing Agency
01.2013 - 01.2019
Career Planner/Recruiter
U.S. Marine Corps
01.2004 - 01.2013
Administrative Clerk, Security Force
U.S. Marine Corps
01.1997 - 01.2004
Bachelor of Science - Business – Project Management
University of Phoenix
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Matt SaintsingMatt Saintsing
Assistant National Communications Director at DAV (Disabled American Veterans)Assistant National Communications Director at DAV (Disabled American Veterans)