Michael Minott
Roselle
Summary
Reliable and detail-oriented professional with over 10 years of experience in customer service, logistics, and team-based environments. Proven track record of safe operations, strong communication, and consistent performance under pressure. Recognized for excellent customer feedback, zero safety violations, and high productivity metrics. Seeking to transition into a law enforcement role, bringing strong observational skills, integrity, and a commitment to community safety.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Pride Delivery Services LLC
03.2023 - Current
- Deliver packages efficiently while maintaining strict adherence to safety and traffic regulations
- Maintain a clean driving record with no safety violations over the past year
- Consistently exceed company performance metrics (“Fantastic Plus” rating)
- Receive frequent positive customer feedback for professionalism and service
- Coordinate daily routes with dispatch to ensure timely and accurate deliveries
- Inspect vehicles and report maintenance needs to ensure operational safety
- Handle packages carefully, including fragile and time-sensitive items
Sales Associate (Flooring Department)
The Home Depot
08.2020 - 03.2023
- Assisted customers with product selection, special orders, and service installations
- Certified in store ordering systems for flooring, blinds, and appliances
- Built strong customer relationships, leading to repeat business and referrals
- Resolved customer concerns professionally, ensuring high satisfaction
- Supported inventory management, including stock checks and restocking
- Stayed current on product knowledge and sales techniques through ongoing training
Server/Waiter
IHOP
09.2014 - 04.2020
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 6 tables
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Education
Some college - Game Design
Union County College
05-2018
High School Diploma - undefined
Abraham Clark High School
Roselle, NJ12-2013
Skills
- Time management
- Food Preparation
- Business development
- Manufacturing
- Writing skills
- Pallet jack
- Outside sales
- Retail Sales
- Server
- GPS
- Retail sales
- Team management
- Shift management
- Immunizations
- Serving
- Customer Service
- Forklift
- Account management
- Busser
- Delivery Driver Experience
- Conflict management
- POS
- Cash Handling
- Supervising experience
- Electric Pallet Jack Certification
- Microsoft Excel
- Sales
- Electric pallet jack
- Sage
- Teaching
- Venue beverage service
- Management
- Attention to Detail & Situational Awareness
- Grocery store
- Host/Hostess
- Restaurant experience
- Phone etiquette
- Store management
- Retail management
- Basic math
- Driver's License
- Upselling
- Fast learner
- Training
- Food Handler Certification
- Logistics
- Food Service
- Patient interaction
- OSHA 10
- English
- Driving
- Typing
- Restaurant Experience
- Forklift Certification
- Venue cleaning
- Microsoft Word
- Report writing
- Assembly
- Safe Vehicle Operation & Route Management
- Communication skills
- Dependable and reliable
- Safe driving
Certification
- Forklift Certified May 2022 to Present
- ARRT Certification
- Driver's License January 2022 to October 2026
- Associate Safety Professional
- Certified Safety Professional
- OSHA 10
- Electric Pallet Jack Certification
- Food Handler Certification
- Forklift Certification
- Pallet Jack Certification
Timeline
Delivery Driver
Pride Delivery Services LLC
03.2023 - Current
Sales Associate (Flooring Department)
The Home Depot
08.2020 - 03.2023
Server/Waiter
IHOP
09.2014 - 04.2020
High School Diploma - undefined
Abraham Clark High School
Some college - Game Design
Union County College