Michael Miranda
Yonkers,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
12
12
years of professional experience
Work History
Concierge
Douglas Elliman
06.2016 - Current
- Process incoming and outgoing packages for tenants
- Provide exceptional customer service
- Act as a doorman and assist with hailing cabs
- Maintain cleanliness of lobby area
- Build strong working relationships with tenants and guests.
Order Picker
Krasdale
01.2015 - 05.2015
- Operated the Jack and loaded pallets.
Maintenance Worker
Elite Service Group LLC
09.2014 - 12.2014
- Responsible for cleanliness of four buildings
- Conducted vacuuming and high dusting
- Managed inventory and orders
- Reported safety issues to management.
Porter - Temporary
Seneca Houses INC, Freeman Shelter
02.2014 - 05.2014
- Conducted floor cleaning and maintenance
- Completed basic repairs and upkeep tasks
- Ensured shelter perimeter was well-maintained.
Cook/Delivery
BBQ's Smoke Shack
07.2012 - 11.2013
- Prepared food and stocked inventory
- Maintained cleanliness of kitchen environment
- Delivered food orders to customers promptly.
Utility Worker/Maintenance
Tic Toc Services
07.2013 - 09.2013
- Conducted floor cleaning and organization
- Maintained cleanliness of establishment
- Assisted with deep cleaning tasks.
Education
Associates in Computer Networking -
Coburn School
New York, NY02.2012
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2010
Skills
- Maintenance
- Organizational skills
- Maintaining Composure
- Residential Cleaning
- Customer service
- Communication skills
- Time management
- Highly Adaptable
- Customer Service
- Strong Work Ethic
- Excellent Multitasking
- Effective problem solving
- Proactive attitude
- Guest Services
- Telephone Etiquette
- Team player mentality
- Hospitality
Additionalinformation
English, Deep cleaning, organizational skills
Timeline
Concierge
Douglas Elliman
06.2016 - Current
Order Picker
Krasdale
01.2015 - 05.2015
Maintenance Worker
Elite Service Group LLC
09.2014 - 12.2014
Porter - Temporary
Seneca Houses INC, Freeman Shelter
02.2014 - 05.2014
Utility Worker/Maintenance
Tic Toc Services
07.2013 - 09.2013
Cook/Delivery
BBQ's Smoke Shack
07.2012 - 11.2013
Associates in Computer Networking -
Coburn School
High School Diploma -
Herbert H Lehman High School
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