Carlos B Medina
Bronx,NY
Summary
Skilled Security Professional with 20 years of experience in customer service, security, and hospitality. Proficient in providing safety and security procedures, managing complaints, and performing other duties as assigned. Possess certifications in O.J.T Security and NYS Security License. Bilingual in Spanish and English.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Security Professional/Concierge
MetLife Building/Allied Universal Security
New York, NY, USA
03.2023 - Current
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter
- Working environments and conditions may vary by client site
- Greet and navigate visitors to there location
- Managing complaints, and perform other duties as assigned
- Assist guest with queries
- Attentively communicating with guest
Mental Health Therapy Aide - Direct Care
Manhattan Psychiatric Center
New York, NY, USA
10.2011 - 09.2017
- Support patient health and safety
- Accompany patients to treatment, activities, and appointments on and off facility grounds
- Teach patients daily life skills like personal hygiene and nutrition
- Teach, model, and promote acceptable behaviors and verbal skills
- Write notes describing patient activities and their progress toward recovery goals
Mental Health Therapy Aide - Direct Care
Bronx Behavioral Health Center
New York, NY, USA
09.2007 - 10.2011
- Support patient health and safety
- Accompany patients to treatment, activities, and appointments on and off facility grounds
- Teach patients daily life skills like personal hygiene and nutrition
- Teach, model, and promote acceptable behaviors and verbal skills
- Write notes describing patient activities and their progress toward recovery goals
Security Professional
30 Rockefeller Center/Tishman Speyer Protection Dept.
New York, NY, USA
06.2002 - 01.2007
- Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions
- Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Control and monitor surveillance equipment, and perform building and equipment inspections
- Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Secure all doors, windows, and exits, depending on shift
Environmental Services - Housekeeper/Cleaner
Manhattan Psychiatric Center
New York, NY, USA
10.1991 - 05.2002
- Carrying out general cleaning duties including sweeping, mopping and cleaning windows
- Removing old food from communal fridges or cupboards and disposing of waste
- Emptying the rubbish and recycling bins
- Cleaning spills or accidents and thoroughly disinfecting an area afterwards
- Safely diluting industrial cleaning chemicals and using them at the appropriate levels
- Keeping cleaning supplies stocked
- Maintaining cleaning equipment in full working order and carrying out repairs when necessary
- Completing a set number of daily tasks as specified by any supervisors
Education
Diploma -
DeWitt Clinton High School
Bronx, NY10.1988
Skills
- Fluent Spanish
- Maintenance
- Mental Health Therapy
- Communication Skills
- Organizational Skills
- Driving
- Cleaning Experience
- Senior Care
- Laundry
- Vital Signs
- Nursing
- Customer Service
- Bilingual
- Security
- Protection
- Hospitality
- Surveillance
- Concierge
- Client services
Certification
- 8 Hr Annual In-Service Security Certificate, 10/01/24, 10/31/25
- 16 Hr O.J.T Security Certificate, Present
- NYS Security License, 02/01/23, 02/28/25
- NYS Driver's License Class D
- COVID 19 Record Card, FULLY VACCINATED
Timeline
Security Professional/Concierge
MetLife Building/Allied Universal Security
03.2023 - Current
Mental Health Therapy Aide - Direct Care
Manhattan Psychiatric Center
10.2011 - 09.2017
Mental Health Therapy Aide - Direct Care
Bronx Behavioral Health Center
09.2007 - 10.2011
Security Professional
30 Rockefeller Center/Tishman Speyer Protection Dept.
06.2002 - 01.2007
Environmental Services - Housekeeper/Cleaner
Manhattan Psychiatric Center
10.1991 - 05.2002
Diploma -
DeWitt Clinton High School