Daniel Paredes
Katy,TX
Summary
Dynamic Bilingual leasing professional with proven expertise in enhancing tenant satisfaction and streamlining move-in processes, notably at United Apartment Group. Excelled in creating compelling marketing materials and resolving tenant conflicts, showcasing strong customer focus and proficiency in Knock CRM. Fluent in Spanish, adept at leveraging active listening for quick issue resolution, significantly minimizing vacancy periods.
Overview
2
2
years of professional experience
Work History
Leasing Professional
United Apartment Group
Katy, TX
12.2023 - Current
- Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
- Developed and maintained positive relationships with tenants, vendors, and contractors.
- Ensured compliance with fair housing laws throughout the entire leasing process.
- Processed applications from prospective tenants including conducting credit checks and verifying references.
- Tracked leads using CRM software and followed up with interested parties.
Leasing Professional
Lurin Capital
Houston, TX
10.2023 - 12.2023
- Conducted background checks on applicants.
- Negotiated lease terms with prospective tenants while ensuring compliance with applicable laws and regulations.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Leasing Professional
Redwood Residential
Rosenberg, TX
07.2023 - 09.2023
- Received rent payments and tracked transactions in accounting software.
- Prepared and submitted monthly tenant visit logs.
- Organized and conducted weekly apartment tours for prospective tenants.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
Some College (No Degree) -
University of Houston
Houston, TXSkills
- Fluent Spanish
- Onesite
- Knock CRM
- Checkpoint ID Verification
- Canva
- Customer Focus
- Microsoft Word, Excel, PowerPoint
- Detail Oriented
Affiliations
- Urban Parkour
- Musician (Drums, Bass, Piano)
Languages
Spanish
Professional
Timeline
Leasing Professional
United Apartment Group
12.2023 - Current
Leasing Professional
Lurin Capital
10.2023 - 12.2023
Leasing Professional
Redwood Residential
07.2023 - 09.2023
Some College (No Degree) -
University of Houston
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