Michael Monteverde

Marshall's Department Store

09.2024 - Current

Assisted in inventory management tasks, ensuring accurate stock levels for efficient store operations.
Maintained a visually appealing and organized store environment, increasing overall shopping experience.
Contributed to sales growth by effectively upselling complementary products and accessories.
Responded to customer inquiries both in-person and via telephone, demonstrating exceptional communication skills and commitment to providing top-notch service.
Handled returns and exchanges professionally while adhering to company policies and maintaining customer satisfaction.
Aided in seasonal merchandise transitions by efficiently restocking shelves according to visual merchandising guidelines.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Provided exceptional services and pleasant shopping experiences to retail customers.

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Summary