MICHAEL MOON-Gamby

• Supervise and direct valet attendants to ensure efficient service delivery and customer satisfaction.
• Ensure that all vehicles are parked in a safe, secure, and organized manner.
• Train new valet attendants on job duties, safety protocols, and customer service standards.
• Assist with resolving customer complaints related to valet services in a timely manner.
• Strong Trip Advisor Reviews for work Preformance
• Called "The ENtertainer" by my coworkers for having the ability to make people laugh and smile every time I make a connection with our clients

• Greeted guests and provided assistance with their inquiries.
• Provided information about the services, events and facilities available to visitors.
• Ensured a high level of customer service was maintained at all times.
• Organized and facilitated guest check-in and check-out procedures in an efficient manner.
• Handled complaints from guests promptly and professionally while striving to reach an amicable resolution.

Create On Air Excitement for the Listeners thru Comedy, Music Information and News.

• Researched and booked guests for show appearances.
• Interviewed celebrity guests on my Morning show and maintained consistent viewer ratings.
• Scheduled coverage of local events.
• Answered phone and addressed questions or comments from listeners.
• Assisted in monitoring social media sites
• Announced station breaks, commercials and public service information
• Offered commentary on music, local politics and other matters.
• Hosted events being broadcast over television or radio.
• Maintained daily program logs to provide information on broadcast elements
• Represented station at promotional appearances to drive sales for advertising partners.
• Worked with advertisers to plan and implement successful advertising campaigns.
• Educated listeners about breaking news and led regular station news announcements.

• Developed and implemented play-by-play scripts for live broadcasts of sporting events.
• Created original content to supplement the game broadcast, including interviews, features and other stories.
• Edited sound bites to enhance the overall broadcast production quality.
• Called plays in a timely manner while also providing color commentary on the action as it unfolded during games.
• Provided accurate and up-to-date statistical information throughout the duration of each game.

• Strategized approaches to meet objectives and capitalize on emerging opportunities.
• Collaborated with Operations Manager to forecast optimal strategy based on sales and product profitability.
• Planned strategic brand-building events to expand product portfolio across local market.
• Met customer needs and accomplished creative visions by overseeing strategic, focused campaigns.
• Managed writers, artists, designers and project managers with hands-on approach to successfully accomplish daily work and special projects.

• Write and Produce Successful Audio Marketing and advertising copy for use by broadcast or internet media to promote the sale of goods and services.
• Assist in Managing Commercial Production Process; Coaching Board Op/Part Time talent; Interact with Client Recording sessions, Programming, Traffic and Sales Departments Consult with sales, to obtain information on product or service and discuss style and length of advertising copy.
• Edit or rewrite existing copy as necessary, and submit copy for approval by Client and/or AE; Present drafts and ideas to clients.
• Voice over Artist/On Air Fill ins for 99.5 The Mountain.

• Cumulus Radio / KICKS 104.9 Host Write and Produce Successful Audio Marketing and advertising copy for use by broadcast Manage all Commercial Production Process; Coaching Board Op/Part Time talent; Interact with Client Recording sessions, Programming, Traffic and Sales Departments Consult with sales, to obtain information on product or service and discuss style and length of advertising copy Make promotional appearances at public or private events in order to represent their employers; Coordinate games, contests, or other on-air competitions.

• BiCoastal Media/Clear Channel-KISS FM Host Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.
• Check completed program logs for accuracy and conformance with Federal Communications Commission (FCC) rules and regulations and resolve program log inaccuracies.
• Establish work schedules and assign work to staff members.
• Operate on-air and production audio equipment.
• Develop ideas for programs and features that a station could produce.
• Perform personnel duties, such as hiring staff and evaluating work performance.
• Act as a liaison between talent and directors, providing information that performers or guests need to prepare for appearances and communicating relevant information from guests, performers, or staff to directors.
• Select program content, in conjunction with producers and assistants, based on factors such as program specialties, audience tastes, or requests from the public.
• Coordinate games, contests, or other on-air competitions, performing such duties as asking questions and awarding prizes.

• Greeted customers and opened doors for them upon arrival.
• Assisted customers with their luggage to and from their vehicles.
• Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
• Managed the flow of traffic around the property by directing cars to available spaces.
• Performed daily vehicle inspections prior to driving or providing service for customers.