Michael Moore
Chicopee,MA
Summary
Dynamic professional with a strong background in production management and team leadership. Skilled in evaluating production processes and ensuring quality standards, contributing to significant operational improvements and team performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production Lead
VSS
Greenfield, Massachusetts
06.2020 - Current
- Directed daily production tasks to maintain workflow efficiency.
- Guided new staff through operational procedures and safety protocols.
- Evaluated equipment performance and communicated maintenance requirements promptly.
- Evaluated product quality throughout production process.
- Executed performance reviews with team members to verify achievement of objectives.
Area Manager
All in Adventures
Holyoke, Massachusetts
10.2019 - 06.2020
- Directed daily activities across various adventure locations.
- Developed and supported staff training on customer service excellence.
- Directed scheduling and personnel allocation for critical activity windows.
- Reviewed schedules, orders, and forecasts to align processes with established timetables.
Assistant Store Manager
Sears Hometown & Outlet Stores Inc.
Holyoke, Massachusetts
06.2018 - 10.2019
- Enhanced inventory oversight while coordinating effective stock organization.
- Coached new employees on customer service standards and sales techniques.
- Orchestrated promotional displays to elevate product visibility and attractiveness.
- Managed daily cash handling procedures, reconciling discrepancies as needed.
General Manager
Babies "R" Us
Holyoke, Massachusetts
08.2017 - 06.2018
- Directed staff scheduling and conducted performance evaluations for diverse teams.
- Directed comprehensive daily business operations involving budgeting, staffing, scheduling, inventory management, customer service, and sales.
- Enhanced workplace morale by implementing team building activities facilitating collaboration across departments.
- Analyzed monthly sales data to create reports for business development initiatives.
Senior Merchandising Manager
BJ's Wholesale
Chicopee, Massachusetts
03.2015 - 08.2017
- Formulated merchandising strategies to elevate product visibility and drive sales.
- Developed merchandising strategy for in-store launch and promotion of supplemental products maximizing overall sales revenue.
- Monitored inventory levels to ensure stock availability while minimizing excess inventory.
- Conducted weekly meetings with store managers to review performance against goals.
Education
Associate of Arts - Culinary Arts
Lincoln Technical Institute
Hartford, CT11-2010
High School Diploma -
Chicopee Comprehensive High School
Chicopee, MA06-1998
Skills
- Production scheduling
- Quality control
- Equipment maintenance
- Performance evaluation
- Safety compliance
- Inventory management
- Team leadership
- Time management
- Effective communication
Certification
- Mass MEP Frontline Supervisor Certification - 2025
- Forklift Certification - 2023
- CPR / First Aid Certification - 2025
Affiliations
- Avid Golfer
- Sports Enthusiast
- Love to learn new and fun ways to build and improve my house
References
References available upon request.
Timeline
Production Lead
VSS
06.2020 - Current
Area Manager
All in Adventures
10.2019 - 06.2020
Assistant Store Manager
Sears Hometown & Outlet Stores Inc.
06.2018 - 10.2019
General Manager
Babies "R" Us
08.2017 - 06.2018
Senior Merchandising Manager
BJ's Wholesale
03.2015 - 08.2017
Associate of Arts - Culinary Arts
Lincoln Technical Institute
High School Diploma -
Chicopee Comprehensive High School