Michael Moore
Mead,WA
Summary
Dedicated professional known for strong communication skills and customer engagement. Experienced in managing sales operations and training staff, ready to leverage expertise in driving sales and enhancing customer loyalty.
Overview
20
20
years of professional experience
Work History
Brand Ambassador
Traeger Grills
Mead, WA
10.2014 - Current
- Pulled in, engaged, and educated customers through live demonstrations of grill functions and features at stores and tradeshows.
- Employed advanced selling techniques to engage with customers.
- Trained new brand ambassadors on effective communication and engagement techniques.
- Assisted in managing inventory and restocking display areas at events.
- Promoted positive company image through superior customer service experiences.
- Recommended, selected, and sold merchandise based on guests' needs and desires.
- Effectively built relationships with both established and potential customers.
Sales Manager
Macys Department Store
Spokane Valley, Washington
06.2006 - 09.2014
- Led sales team to achieve monthly revenue targets consistently.
- Analyzed sales data to identify trends and inform inventory decisions.
- Conducted regular performance evaluations to provide constructive feedback and support team growth.
- Managed daily operations of sales department, including supervision of staff members.
- Resolved customer complaints regarding sales and service.
Education
Bachelor of Arts - Multimedia
University of Advancing Technology
AZSkills
- Customer engagement
- Product demonstration
- Sales expertise
- Sales and negotiation tactics
- Effective communication
- Trade show participation
Timeline
Brand Ambassador
Traeger Grills
10.2014 - Current
Sales Manager
Macys Department Store
06.2006 - 09.2014
Bachelor of Arts - Multimedia
University of Advancing Technology