Michael Moran
Santee,CA
Summary
Forty years of sales and customer service.
Overview
18
18
years of professional experience
Work History
Certified Sales General Manager
Biggs Harley-Davidson
02.2014 - 01.2023
- Enhanced brand reputation by consistently delivering exceptional customer service throughout all touchpoints in the buyer''s journey.
- Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Increased market share with the successful introduction of new products and services to the existing portfolio.
- Created a positive work environment that fostered teamwork, open communication, and shared responsibility among staff members.
- Conducted regular performance reviews, identifying areas for improvement and devising personalized development plans for staff members.
Sales Manager
San Diego Harley-Davidson
06.2005 - 02.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
High School Diploma - General
Point Loma High School
San Diego, CASkills
- Sales operations
- Sales Presentations
- Channel Partnerships
- Solution selling
- Sales Training
- Pipeline Management
- Pricing strategy
- Revenue Growth
- CRM software proficiency
- Social media outreach
- Sales Process Improvement
- Sales Team Leadership
- Staff Management
Timeline
Certified Sales General Manager
Biggs Harley-Davidson
02.2014 - 01.2023
Sales Manager
San Diego Harley-Davidson
06.2005 - 02.2014
High School Diploma - General
Point Loma High School
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