MICHAEL MOREL
Charlotte,NC
Summary
Versatile professional with extensive experience in correctional facilities, psychiatric hospitals, and halfway houses. Proven expertise in security, patient care, and case management. Skilled in crisis intervention, behavioral management, and supporting individuals in transition. Strong communicator with a track record of fostering positive outcomes in challenging environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Manager
Dismas Charities
Charlotte, NC
12.2023 - Current
- Monitored client progress through regular follow-up contacts.
- Developed, coordinated, monitored, evaluated, and documented individual program planning according to the specific needs of each client, including relevant program goals, referrals, and individual, family, and group counseling strategies.
- Guided, monitored, and documented relevant aspects of resident movement, behavior, and progress.
- Submitted resident release plans, home confinement plans, and termination letters in a timely manner.
Psychiatric Technician
Novant Presbyterian Medical Center
Charlotte, NC
02.2022 - Current
- Handle vital sign monitoring, medication administration and patient behavior assessments
- Identify and addressed individual mental health challenges to support patients
- Document observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Led individual and group therapy sessions to promote patient wellness and independence
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
Correctional Officer
Gaston Correctional
Gaston, NC
10.2019 - 02.2022
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
- Developed appropriate care plans for at-risk inmates
- Interfaced with local court system, attending court proceedings and working directly with attorneys
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Processed inmate’s intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
- Answered and investigated reports of abuse or neglect
- Used job-related software to compose or prepare correspondence, case notes and technical reports.
Detention Shift Supervisor
Sheltering Arms Children's & Family Services
Bronx, NY
06.2017 - 10.2019
- Conducted home visits, completed inspections and interviewed family members and witnesses
- Served as liaisons between juveniles, homes, schools, courts, protective services to help juvenile offenders eligible for release who faced problems such as abuse and poverty
- Developed appropriate care plans for at-risk individuals and high-risk families
- Managed, trained and mentored team of 30+ Youth behavior specialist
- Interviewed offenders, obtained family, social, and or medical information
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Detention Officer
Sheltering Arms Children's & Family Services
Bronx, NY
01.2016 - 06.2017
- Orchestrated recommendations regarding inmate behavior, performance, and recommended services and programs
- Used nonviolent crisis intervention training to safely defusing anxious, hostile, and violent behavior at the earliest possible stage
- Supported case manager in developing case plans
- Taught participant's life strategies and techniques to promote positive and lasting changes in behaviors
- Accurately prepared intake paperwork and attend monthly staff meetings.
Onsite Service Consultant Manager
Grainger Industrial Supply
Bronx, NY
06.2006 - 01.2016
- Increased profitability and revenue by generating $450,000 in sales
- Oversaw multiple accounts (NY Yankees, BX Zoo, and Columbia Univ) and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Acted as main point of contact in matters relating to client concerns and needs
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients
- Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
Education
Bachelor of Science - Criminal Justice
Monroe College
Bronx, NYAssociate of Applied Science - Criminal Justice
Monroe College
Bronx, NYMaster of Science - Licensed Mental Health Counselor
Capella University
Minneapolis, MNSkills
- Behavioral disorders familiarity
- Excellent interpersonal and customer service skills
- Patient assessment
- Case Management
- Intake Experience
- Group Therapy
- Mental Health Counseling techniques
- First Aid/CPR
- Neglect and Abuse Checks
- Microsoft Office
- Client Advocacy
- Behavioral Specialist
- Crisis Assessment
- Suicide Prevention Specialist
- Conflict Resolution
Certification
- BLS Certified
- AED
- Non-violent intervention (CPI) Certified
- Management of Aggressive Behaviors (MOAB) Certified
Activities
Member, Alumni Association
References
References available upon request.
Timeline
Case Manager
Dismas Charities
12.2023 - Current
Psychiatric Technician
Novant Presbyterian Medical Center
02.2022 - Current
Correctional Officer
Gaston Correctional
10.2019 - 02.2022
Detention Shift Supervisor
Sheltering Arms Children's & Family Services
06.2017 - 10.2019
Detention Officer
Sheltering Arms Children's & Family Services
01.2016 - 06.2017
Onsite Service Consultant Manager
Grainger Industrial Supply
06.2006 - 01.2016
Bachelor of Science - Criminal Justice
Monroe College
Associate of Applied Science - Criminal Justice
Monroe College
Master of Science - Licensed Mental Health Counselor
Capella University
- BLS Certified
- AED
- Non-violent intervention (CPI) Certified
- Management of Aggressive Behaviors (MOAB) Certified
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