Maintained patient records in compliance with security regulations.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Supported medical staff by providing organized and accurate medical records.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Posted medical records promptly upon accurate assembly and analysis.
Maintained patient confidence by keeping patient records information confidential.
Updated employee files.
Office Administrative Assistant
Mastercraft Plumbing, Inc.
06.1998 - 02.2006
Received new plans from builders, and pulled plumbing permits, called in inspections, called for gravel, and scheduled jobs for subcontractors. (ground, loops, sewers,topouts, and trims).
Billing of stages to individual builders.
Payroll for service department.
Scheduled service calls and dispatched emergency repairs.
Managed accounts payable and receivables.
Created and updated records and files to maintain document compliance.
Updated physical records and digital files to maintain current, accurate, and compliant documentation.
Maintained office supplies inventory by checking stock and ordering new supplies.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Notary of Texas.
Training of new office employees.
Knowledge of Microsoft Word, Excel, Powerpoint, and various other computer programs.
Correctional Lieutenant
Correctional Services/Dove Development Corporation
03.1992 - 04.1998
Participated in development of correctional policies and procedures.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Resolved issues and disputes between inmates.
Monitored and confirmed compliance with safety standards and regulations.
Responded to emergency situations and provided first aid following facility guidelines.
Interviewed inmates to obtain information and evidence.
Received and accounted for personal possessions and determined inmate work assignments.
Conducted routine and emergency head counts.
Handled inmate counts and searches for missing inmates.
Coordinated responses to emergency situations arising in different prison locations.
Supervised 10 employees and performance of tasks and managed 465 offenders.
Completed daily work report sheets and delegated tasks to employees.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Adaptable and proficient in learning new concepts quickly and efficiently.
Coordinated with other law enforcement personnel to exchange information.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Made rounds at specified intervals and conducted head counts and roll calls.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Administered drug tests to inmates and employees.
Investigated and responded to incidents of inmate misconduct.
Booked new inmates into facility and processed inmates for release.
Conducted security checks of inmates and living areas.
Transported inmates to and from court hearings, medical appointments and other locations.
Enforced rules and regulations to maintain order among inmates.
Completed intake paperwork, fingerprints, and searches.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Education
GED -
Southwest Texas Junior College
Uvalde, TX
06.1989
No Degree - Basic Jailer's Course
Laredo Community College
Laredo, TX
08.1994
Associates - Early Childhood Education
Post University
Waterbury, CT
02.2024
Skills
POS Transactions
Operational Efficiency
Operational Procedures
Operational Standards
Effective Working Relationships
Maintaining Clean Work Areas
Special Assignments
Daily Store Activities
Training Initiatives
Database Maintenance
Manage Operations
Cash Register Balancing
Staff Assignments
Customer Relationship Management
Compliance Requirements
Store Layouts
POS Inventory System Operation
Stockroom Management
Inventory Accuracy
Excel Formulas
Company Safety Policies
Balancing Daily Deposits
Assignment Delegation
Hiring and Onboarding
Records Organization and Management
Time Management
End Cap Placement
Moving Boxes
Cleaning and Organization
Bagging Items
Cash Register Systems
Removing Trash
Heavy Lifting
Maintaining Quality Assurance Standards
Customer Satisfaction
Refunds and Exchanges
Display Arrangements
Verbal and Written Communication
Carts Collection
Merchandising
Restocking Items
Data Entry
Cash Handling
Customer Interaction
Loading and Unloading
Credit and Cash Transactions
OSHA Standards
Cleaning Spills
Critical Thinking
Prison Settings
Behavioral Disorders Familiarity
Background Investigations
Weapons
Ladder Climbing
Behavioral Observations
Crisis Intervention Training
Booking Procedures
Search and Seizure Procedures
Self-Defense Techniques
Health and Safety Regulations
Firearm Operations
Secure Exits
De-Escalating Conflicts
Coordinate Transfers
Disciplinary Action
Maintain Records
Security Procedures
Corrective Actions
Offender Counts
Restraint Techniques
Inmate Accountability
Managing Unit Operations
Inmate Rights
Search Cells
Perimeter Patrol
Correctional Facility Procedures
Contraband Inspections
Monitor Inmates
Suicide Prevention Training
Central and Pod Control
Contraband Prevention
Firearms Training
Visitation Guidelines Understanding
Administration and Management
File and Record Maintenance
Prioritizing Work
Front Office Management
Office Machine Operation
Filing
Opening and Closing Procedures
Word Processing and Design
Office Supply Management
Medical Records Management
Data Entry and 10-Key
Update Records
Self Starter
AR/AP
Basic Bookkeeping
Grammar Understanding
Multi-Line Phone Proficiency
Spreadsheet Creation
Bookkeeping Software
Dedicated Team Player
Staff Management
Payment Processing
Data Recording
Outgoing Mail Preparation
Microsoft Office
Bank Deposit Reconciliation
Valid Driver's License
Document Typing and Formatting
Excel Spreadsheets
Employee Training
Patient Charting
Timeline
Assistant Store Manager
Dollar Tree
09.2021 - Current
Medical Records Assistant
Bandera Nursing And Rehabilitation
01.2009 - 03.2010
Office Administrative Assistant
Mastercraft Plumbing, Inc.
06.1998 - 02.2006
Correctional Lieutenant
Correctional Services/Dove Development Corporation