Hardworking Sales Associate with a proven record of driving sales, resolving customer concerns, and fostering team collaboration. Recognized for integrity, adaptability, and strong customer relationships.
Overview
5
5
years of professional experience
Work History
Health and Beauty Aid (HBA) Associate
Walmart
Castroville, USA
04.2024 - Current
Cross-trained across multiple departments to improve operational knowledge and adaptability.
Assisted customers with inquiries about medications and beauty products, addressing individual needs.
Managed stock quantities and tracked inventory levels to guarantee product availability.
Organized displays, rotated seasonal items, and maintained a clean store environment.
Digital Associate
Walmart
Castroville, USA
05.2021 - Current
Processed and fulfilled online grocery orders, ensuring timely and accurate delivery to customers' vehicles.
Led training sessions for new hires, fostering proficiency in job responsibilities.
Developed strong communication skills to resolve conflicts and enhance customer satisfaction.
Collaborated with associates to improve team efficiency in digital metrics.
Achieved high customer satisfaction ratings through feedback collected from upper management.
Education
Bachelor in Business Administration - Human Resources
The University of Texas at San Antonio
San Antonio, TX
05.2026
Associates in Biology - General Biology
Palo Alto College
San Antonio, TX
05.2024
Skills
Communication proficiency
Customer service excellence
Conflict resolution strategies
Inventory management
Order fulfillment processes
Problem-solving abilities
Time management techniques
Training and development
Microsoft Office Suite proficiency
Google Workspace expertise
Adobe Creative Suite knowledge
Timeline
Health and Beauty Aid (HBA) Associate
Walmart
04.2024 - Current
Digital Associate
Walmart
05.2021 - Current
Bachelor in Business Administration - Human Resources