Jonathan J. Victorin
Miramar,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Family Dollar/Dollar Tree
01.2023 - 11.2025
- Analyzed sales data to identify trends, adjusting merchandising tactics accordingly for improved performance.
- Developed and executed promotional displays to drive sales and enhance customer engagement.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Lead Customer Service/ Order Fulfillment Associate
The Home Depot
07.2016 - 02.2023
- Trained new associates on fulfillment procedures and equipment usage.
- Implemented safety protocols to maintain a secure working environment.
- Monitored order accuracy through meticulous quality checks before shipment.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Security Officer
Hard Rock Stadium
12.2019 - 01.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and resolve potential security threats.
- Collaborated with law enforcement during incidents to support investigations.
- Trained new security staff on protocols, emergency procedures, and equipment usage.
- Utilized surveillance systems to monitor activities and maintain situational awareness.
Education
Associates Degree - Management
Florida Institute of Technology
Melbourne, FL06.2022
Bachelors - Management
Florida Institute of Technology
Melbourne, FL06.2024
Skills
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Operations
- Sales analysis
- Project management
- Budget development
- Security system monitoring
- Security logs
- Vehicle security
Interests
Yoga, fishing, swimming, sports, art, painting, history, theater, travel, writing, reading, beach, cars
Timeline
Store Manager
Family Dollar/Dollar Tree
01.2023 - 11.2025
Security Officer
Hard Rock Stadium
12.2019 - 01.2022
Lead Customer Service/ Order Fulfillment Associate
The Home Depot
07.2016 - 02.2023
Bachelors - Management
Florida Institute of Technology
Associates Degree - Management
Florida Institute of Technology