Michael Morency

*Conducted regular patrols around perimeter as well the buildings located on property for any potential issues.

*Marked the arrival of employees as well as trucking vendors, ensuring only those permitted be allowed onto the property.

*Patrolled warehouses for potential safety hazards, reporting any issues with building supervisor as well as Senior Security Officer.

*Investigated issues pertaining to theft, employee issues or any situations that calls upon the presence of a Security Officer.

*Performed detailed hour by hour logging of daily activities as well as documentation of incident reports when applicable.

*Utilized surveillance systems knowledge of CCTV cameras, including constant monitoring of 50+ CCTV cameras at a time to maintain a secure environment.

*Utilized security equipment such as body cameras, 2-Way Radio as well as OC and handcuffs.

*Monitoring of sales floor and surveillance systems in order to prevent thefts, report any possible issues with other Prevention Officers.

*Identify and observe any suspicious behavior through CCTV surveillance. Report issues with Lead Prevention Officer before contact.

*Apprehend any shoplifting suspects in accordance with Hobby Lobby policies and legal guidelines. Communicate any issues local police upon apprehension and questioning.

*Conduct through internal investigations accompanied by detailed reports accurately.

*Conduct bi-monthly staff trainings in order to mitigate loss prevention strategies. Develop strategies amongst other Hobby Lobby Prevention Officers to ensure a smooth running shift.

*Trained in the use of handcuffs as well as OC Spray to detain and secure shoplifting suspects until local police arrive.

*Reported suspicious activity in the prevention of theft inside and out of the common property. Observed customer activity and the handling of merchandise.

*Oversaw the use of CCTV equipment for every department of the store as well as of the common perimeter.

*Patrol's of the common area as well as the parking lot and storage rooms of the department store, noted any irregularities to Lead Store Manager as well as Lead Store Security.

*Followed department stores policy and procedures as pertained to opening and closing duties to ensure complete security of building after hours.

*Conducted staff trainings in order to strategize new procedures in store merchandise security and placement.