Michael Moreno
Moreno Valley,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new challenges to best achieve company and personal goals.
Overview
12
12
years of professional experience
Work History
Warehouse Associate/Driver
Walgreens D.C.
Moreno Valley, CA
03.2020 - Current
- Primary 3rd shift Detrash specialist responsible for receiving and processing of units through lower Detrash
- Ensure that all equipment and materials necessary for lower Detrash are available and maintained.
- Continuous communication with maintenance to guarantee proper running and effectiveness of cranes, BK's, conveyors, and equipment .
- Work individually or leading team of up to 5 General Warehouse Staff members depending on unit volume.
- Communication and corroboration with various group supervisors.
- Operated PC and RF-based computer systems for inventory management.
- Operated forklifts to transfer inventory to and from target destinations.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Sortation Associate
Amazon Sortation Center
Redlands, CA
06.2019 - 03.2020
- R/F scanned packages to appropriate pallets for transportation and delivery.
- Heavy lifting in excess of 50+lbs.
- Manual loading and unloading of trucks using conveyor system.
- Lead experience supervising over up to 10 associates to ensure arrival of packages to their designated areas via conveyor system.
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, and working at heights.
- Maintained high-level work standard achieving 100% accuracy sorting and processing.
Telemarketer/Clerk
Phillips and Associates
Anaheim, CA
04.2015 - 06.2019
- Provided cold call sales and clerical services from home for professional tax group.
- Communication with state and federal agencies including, but not limited to, IRS, FTB, EDD, SBOE.
- Opened new accounts and documented personal, demographic and payment information in system.
- Set up appointments with interested customers according to schedule availability.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Made average of 50 outbound and inbound calls per day
- Completed daily cold calling and outreach to build sales pipeline
Carpenter
Future Woodworks
Perris, CA
02.2012 - 04.2015
- Demolition and preparation of private residence kitchen and bathrooms for remodeling.
- Completed installation of trim, cabinetry and flooring.
- Precise and detailed measurements used to guarantee quality workmanship.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Followed established job site safety regulations and maintained safe and clean work area.
Hydro-seeder/Warehouse/Laborer
Sanders Hydroseeding/Agri Pacific
Riverside, CA
08.2010 - 02.2012
- Loading of 5,000-gallon water tank truck with water, seed, fertilizer and tackifier with sacks weighing up to 50lbs.
- Operated hose spray assembly to apply hydroseed mix at private residence, business, and city work sites.
- Prepared shipping materials, items and invoices for irrigation systems for international delivery.
- Manually loaded irrigation piping and equipment in international containers using individual power zone and team lift methods for pipes ranging in weight from 5lbs to in excess of 300lbs.
Education
Associates of Arts - Business Administration and Information Systems
Moreno Valley College
Moreno Valley, CA02.2020
Associates of Arts - Social and Behavioral Studies
Moreno Valley College
Moreno Valley, CA02.2019
Skills
- Customer Service
- Hand and Power Tool Operation
- Multitasking and Prioritization
- Team Collaboration
- Reliable and Punctual
- Problem Solving
- Clerical Support
Timeline
Warehouse Associate/Driver
Walgreens D.C.
03.2020 - Current
Sortation Associate
Amazon Sortation Center
06.2019 - 03.2020
Telemarketer/Clerk
Phillips and Associates
04.2015 - 06.2019
Carpenter
Future Woodworks
02.2012 - 04.2015
Hydro-seeder/Warehouse/Laborer
Sanders Hydroseeding/Agri Pacific
08.2010 - 02.2012
Associates of Arts - Business Administration and Information Systems
Moreno Valley College
Associates of Arts - Social and Behavioral Studies
Moreno Valley College