Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Application Support Analyst
MEDITECH
Westwood, MA
08.2011 - Current
Assisted in implementation, ongoing training and support of over 100 hospitals EHR system.
Develop and update educational materials for end user education.
Travel for software optimization visits across the country.
Store Manager
General Nutrition Center
Marlborough
01.2007 - 08.2011
Ranked first out of 30 stores for the 2009 year
Responsible for employee hiring, training, and development
Monitor inventory, sales goals, and store maintenance.
Shift Leader
Ruby Tuesday Classic Grille
Westborough, MA
01.2002 - 01.2007
Filled in as acting manager
Handle guest complaints in appropriate manner
Responsible for training and development of new employees.
Education
Bachelor of Science - Physical Education, Recreation and Fitness Club Administration
Bridgewater State College
Bridgewater, MA
05.2006
Skills
Microsoft Word
Excel
PowerPoint
Internet and E-mail
Customer Support
Disaster Recovery
Ticket management
Training and mentoring
Certification
American Red Cross – Adult CPR, 05/2004 - present
American Red Cross – AED Essentials, 01/2005 - present
Timeline
Senior Application Support Analyst
MEDITECH
08.2011 - Current
Store Manager
General Nutrition Center
01.2007 - 08.2011
Shift Leader
Ruby Tuesday Classic Grille
01.2002 - 01.2007
Bachelor of Science - Physical Education, Recreation and Fitness Club Administration