Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Morrell

Holiday,FL

Summary

Professional Bartender with extensive knowledge of spirits. Friendly, open, and committed to building customer base by delivering exceptional service to customers one-on-one by providing a positive service experience. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Server/Bartender

Sonny's BBQ
05.2023 - Current
  • Serve food and beverages promptly with focused attention to customer needs.
  • Upsell menu items to customers, driving up per sale revenues and maximizing profits.
  • Mix and serve both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Cultivate warm relationships with regular customers.
  • Maintain clean and organized dining areas to uphold restaurant hygiene standards.


Bartender

Sam's Beach Bar
09.2022 - 04.2023
  • Planned and coordinated special events to boost customer numbers and profits.
  • Mix and serve drinks for patrons by following standard recipes and procedures.
  • Recommend food and drinks to patrons based on preference, pairings and special promotions.
  • Managed bar area, cocktail design and menu, handled inventory and customer relationships.

Bartender

Shaka Restaurant & Bar
03.2022 - 08.2022
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu, handled inventory and customer relationships.

Bartender

Shupe's on the Boardwalk
10.2015 - 12.2021
  • Served high customer volumes during special events, nights and weekends.
  • Exhibited excellent client relations by anticipating needs, establishing rapport, and catering to all guests requests.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained new bartenders on all aspects of the job from drink preparation and paperwork to customer relations.
  • Organized bar inventory to keep stock within optimal levels and meet expected customer demands.
  • Developed new cocktails to support bar marketing brand and increase profits.

Restaurant Manager

Islands Fine Burgers and Drinks
01.2008 - 09.2015
  • Managed a high paced, multi-million dollar franchise.
  • Implemented and managed business plans to promote profitable food and beverage sales.
  • Carefully interviewed, selected, trained and supervised staff.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

High School Diploma -

Diman Regional Vocational Technical High School
Fall River, MA

Skills

  • High Volume F & B Operations
  • Outgoing Personality
  • Highly Reliable
  • Clear and Effective Communication
  • Knowledge of Multiple POS Systems
  • Exceptional Memory & Recall
  • Guest Satisfaction

Certification

  • Learn2Serve On-Premises Alcohol Seller/Server (Certificate # 000021034043, 360 Training - 2022
  • Certified Florida Food Service Worker, Environ Health Associates, Inc. - 2022-2025

Timeline

Server/Bartender

Sonny's BBQ
05.2023 - Current

Bartender

Sam's Beach Bar
09.2022 - 04.2023

Bartender

Shaka Restaurant & Bar
03.2022 - 08.2022

Bartender

Shupe's on the Boardwalk
10.2015 - 12.2021

Restaurant Manager

Islands Fine Burgers and Drinks
01.2008 - 09.2015

High School Diploma -

Diman Regional Vocational Technical High School

Similar Profiles

CREATE PROFILE
Michael Morrell