Michael Morrell
Holiday,FL
Summary
Professional Bartender with extensive knowledge of spirits. Friendly, open, and committed to building customer base by delivering exceptional service to customers one-on-one by providing a positive service experience. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server/Bartender
Sonny's BBQ
Palm Harbor, FL
05.2023 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Upsell menu items to customers, driving up per sale revenues and maximizing profits.
- Mix and serve both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Cultivate warm relationships with regular customers.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Sam's Beach Bar
Hudson, FL
09.2022 - 04.2023
- Planned and coordinated special events to boost customer numbers and profits.
- Mix and serve drinks for patrons by following standard recipes and procedures.
- Recommend food and drinks to patrons based on preference, pairings and special promotions.
- Managed bar area, cocktail design and menu, handled inventory and customer relationships.
Bartender
Shaka Restaurant & Bar
Tarpon Springs, FL
03.2022 - 08.2022
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar area, cocktail design and menu, handled inventory and customer relationships.
Bartender
Shupe's on the Boardwalk
Christiansted, U.S. Virgin Islands
10.2015 - 12.2021
- Served high customer volumes during special events, nights and weekends.
- Exhibited excellent client relations by anticipating needs, establishing rapport, and catering to all guests requests.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Trained new bartenders on all aspects of the job from drink preparation and paperwork to customer relations.
- Organized bar inventory to keep stock within optimal levels and meet expected customer demands.
- Developed new cocktails to support bar marketing brand and increase profits.
Restaurant Manager
Islands Fine Burgers and Drinks
San Diego, CA
01.2008 - 09.2015
- Managed a high paced, multi-million dollar franchise.
- Implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
High School Diploma -
Diman Regional Vocational Technical High School
Fall River, MASkills
- High Volume F & B Operations
- Outgoing Personality
- Highly Reliable
- Clear and Effective Communication
- Knowledge of Multiple POS Systems
- Exceptional Memory & Recall
- Guest Satisfaction
Certification
- Learn2Serve On-Premises Alcohol Seller/Server (Certificate # 000021034043, 360 Training - 2022
- Certified Florida Food Service Worker, Environ Health Associates, Inc. - 2022-2025
Timeline
Server/Bartender
Sonny's BBQ
05.2023 - Current
Bartender
Sam's Beach Bar
09.2022 - 04.2023
Bartender
Shaka Restaurant & Bar
03.2022 - 08.2022
Bartender
Shupe's on the Boardwalk
10.2015 - 12.2021
Restaurant Manager
Islands Fine Burgers and Drinks
01.2008 - 09.2015
High School Diploma -
Diman Regional Vocational Technical High School