Summary
Overview
Work History
Education
Skills
Timeline
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Michael Morris

Wichita,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, Also looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Looking to grow my computer knowledge and start working in a field I am passionate about.

Overview

9
9
years of professional experience

Work History

Retail Service Specialist

O'Reilly Auto Parts
06.2022 - Current
  • Supervise a team of 1-2 and keep the store running at full efficiency when the store manager is not there.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Processed customer payments, generated bills, and filled out warranty cards.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Assisted customers in making informed purchase choices and selecting products.
  • Do bank deposits and make sure the cash from the day before is taken care of and adds up to what the system says.

Overnight Stocker

Walmart
10.2021 - 04.2022
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Greeted store customers and discussed needs.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Stocked freight onto the shelves making sure items where in the correct location and facing front.

Unloader/Overnight Stocker

Home Depot
03.2020 - 10.2020
  • Unloaded packages with care and placed in proper staging area.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Stocker/Unloader/Supervisor/Mod Squad

Walmart
08.2015 - 07.2020
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

High School Diploma -

Goal Academy
Greeley, CO
07.2015

Skills

  • Sales Leadership
  • Customer Service
  • Sales proficiency
  • Computer Troubleshooting
  • Device configuration
  • Installation and Repair
  • Computer Assembly
  • Hand tool knowledge
  • Software Applications
  • Performance Optimization
  • Parts Replacement
  • Troubleshooting Techniques
  • Software Installation
  • Power tool proficiency
  • Attention to Detail
  • Cable Management
  • Valid Driver's License
  • Electrical Component Replacement
  • Problem Diagnostics
  • Hardware and software installation
  • Customer Relations
  • Customer Engagement
  • Telephone Etiquette
  • Computer Proficiency
  • Desktop and laptop installations

Timeline

Retail Service Specialist

O'Reilly Auto Parts
06.2022 - Current

Overnight Stocker

Walmart
10.2021 - 04.2022

Unloader/Overnight Stocker

Home Depot
03.2020 - 10.2020

Stocker/Unloader/Supervisor/Mod Squad

Walmart
08.2015 - 07.2020

High School Diploma -

Goal Academy

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Michael Morris