Michael Mozakis
Selma,TX
Summary
Detail-oriented professional with extensive experience in grocery and warehouse. Professional automotive expert with strong background in parts management and customer service. Known for high level of reliability and adaptability, ensuring smooth operations and meeting client needs. Skilled in inventory control, supplier negotiation, and technical knowledge of automotive components. Collaborative team player focused on achieving results and supporting colleagues.
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
10
10
years of professional experience
Work History
Grocery Specialist
HEB Grocery Store
San Antonio, TX
10.2019 - Current
- Led inventory management processes to maintain stock levels and minimize waste.
- Developed and implemented training programs for new grocery staff, enhancing team efficiency.
- Analyzed sales data to identify trends, optimizing product placement and promotions.
- Collaborated with suppliers to ensure timely delivery of products, improving supply chain effectiveness.
- Managed special projects aimed at increasing store profitability through strategic merchandising initiatives.
- Mentored junior team members, fostering skill development and promoting a collaborative work culture.
- Coordinated with vendors on deliveries, ensuring prompt receipt of goods while minimizing discrepancies between orders placed versus received.
- Assisted customers with locating items and answering product-related questions for informed purchasing decisions.
- Reduced shrinkage rates by diligently monitoring expiration dates and properly disposing of expired products.
- Contributed to successful promotional events by effectively setting up eye-catching displays that showcased featured products.
- Promoted a positive shopping experience by engaging with customers in a friendly, approachable manner during their visit.
- Enhanced store appearance through diligent stocking, facing, and rotation of products on shelves.
- Safeguarded company assets by adhering to loss prevention guidelines and promptly reporting any suspicious activities.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Ensured compliance with food safety standards by maintaining proper storage conditions for perishable items.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Safely and securely loaded items to prevent damage during transport.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Senior Warehouse Clerk
Midpoint Bearing
Converse, TX
08.2020 - 01.2023
- Oversaw daily warehouse operations, ensuring efficient inventory management and accurate order fulfillment.
- Trained and mentored junior clerks on best practices for safety and workflow efficiency.
- Implemented process improvements to enhance accuracy in shipping and receiving procedures.
- Coordinated with cross-functional teams to streamline logistics and reduce turnaround times.
- Utilized warehouse management systems to track inventory levels and optimize stock replenishment.
- Conducted regular audits of inventory accuracy, identifying discrepancies and implementing corrective actions.
- Increased warehouse efficiency by automating routine tasks, such as inventory tracking and restocking.
- Provided exceptional customer service by addressing concerns related to order status or shipment details promptly and professionally.
- Participated in budgeting processes for the warehouse department, helping identify cost-saving initiatives without compromising operational effectiveness.
- Maintained a safe work environment through strict adherence to safety protocols and regular equipment inspections.
- Conducted phone conversations with customers and merchandisers to ensure clarity and resolve issues effectively.
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds.
- Achieved high-quality production of rotors and drums through effective machine operation. Enhanced workflow efficiency by streamlining processes and reducing downtime. Contributed to team success by maintaining consistent output and quality standards.
General Manager
Midnight Rodeo San Antonio
San Antonio, TX
03.2016 - 12.2018
- Developed extensive experience over 34 years, transitioning from Doorman to General Manager through dedication and perseverance.
- Directed daily operations ensuring exceptional guest experiences and efficient service delivery.
- Implemented staff training programs improving team performance and service standards.
- Managed budget planning and expense control to maximize profitability.
- Developed marketing strategies increasing brand visibility and customer engagement.
- Executed successful events for organizations and bands, resulting in enhanced community engagement. Delivered well-organized parties that fostered positive attendee experiences. Streamlined event processes to maximize efficiency and impact.
- Performed nightly cash drawer reconciliations to maintain financial integrity and operational efficiency.
- Achieved high customer satisfaction by addressing inquiries and resolving employee complaints efficiently. Cultivated a supportive environment that encouraged open communication. Enhanced team morale through timely and compassionate issue resolution.
- Achieved compliance with age verification protocols through diligent monitoring of customer IDs. Enhanced safety by effectively assessing intoxication levels and arranging transportation for customers as needed.
- Monitored inventory levels of alcohol and liquor weekly and initiated orders for product replenishment as needed.
- Directed employee onboarding and offboarding, focusing on maintaining a professional work environment.
Education
High School Diploma -
Jefferson High School
San Antonio, TXSkills
- Forklift operation
- Merchandising techniques
- Willingness to learn
- Supportive team leader
- Service excellence
- Attention to detail
- Punctual and reliable
- Shipping and receiving
- Training and mentoring
- Pallet jack operation
- Workshop supervision
- Strong work ethic
- Warehouse operations
Timeline
Senior Warehouse Clerk
Midpoint Bearing
08.2020 - 01.2023
Grocery Specialist
HEB Grocery Store
10.2019 - Current
General Manager
Midnight Rodeo San Antonio
03.2016 - 12.2018
High School Diploma -
Jefferson High School