Michael Mulligan
Monroe Township
Summary
Reliable and personable with demonstrated experience as a security officer and retail worker, celebrated for superior customer service and skillful problem resolution. Proficient in data analysis and organization, prepared to leverage strong communication skills to foster a smooth, positive workspace.
Overview
5
5
years of professional experience
Work History
Nike Employee
Nike
Jackson New Jersey
06.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
YouTube Content Creator
Self Employed Web
Monroe Township
01.2024 - Current
- Managed social media accounts associated with the YouTube channel.
- Filmed, edited, and uploaded videos for the YouTube channel.
- Curated content for social media platforms.
- Developed and maintained a content calendar that ensured timely publication across multiple platforms.
- Curated a personal Patreon Page to generate further income outside of YouTube
CVS Employee
CVS Pharmacy
Edison
06.2023 - 01.2024
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Security Officer
Allied Universal Security Services
Dayton
09.2020 - 05.2023
- Verified photo IDs and tickets to allow guests passage.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Education
High School Diploma -
Edison High School
Edison06-2018
Skills
- Data analysis
- Customer service
- Conflict resolution
- Cash handling
- Multitasking capacity
- Friendly and helpful
- Customer relationship management
- Product knowledge
- Team collaboration
- Problem solving
- Time management
Timeline
Nike Employee
Nike
06.2025 - Current
YouTube Content Creator
Self Employed Web
01.2024 - Current
CVS Employee
CVS Pharmacy
06.2023 - 01.2024
Security Officer
Allied Universal Security Services
09.2020 - 05.2023
High School Diploma -
Edison High School