MICHAEL MULVEHILL
Kihei
Summary
Experienced table games dealer with expertise in high-pressure casino settings. Proven track record of ensuring game integrity, executing accurate transactions, and delivering outstanding customer service. Strong knowledge of table game rules and strategies, complemented by excellent interpersonal skills and effective stress management. Consistently improved patron gaming experiences while complying with all regulatory standards.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
Peppermill Casino
West Wendover
04.2019 - 02.2026
- Dealt cards efficiently across multiple table games, enhancing player engagement and satisfaction.
- Ensured compliance with gaming regulations and casino policies throughout gameplay.
- Monitored player behavior to uphold fairness and enhance enjoyment.
- Managed cash transactions accurately, ensuring compliance with security protocols and minimizing discrepancies.
- Collaborated with team members to streamline game flow and elevate overall customer experience.
- Maintained professionalism and positive attitude during all shifts.
Pro Shop Attendant
Toana Vista Golf Club
West Wendover
04.2025 - 11.2025
- Assisted golfers with equipment rentals and recommended products based on individual preferences, enhancing customer satisfaction.
- Replenished stock of golf merchandise, maintaining optimal inventory levels for customer availability.
- Organized club tournaments, ensuring seamless operations throughout events.
- Processed transactions efficiently using point-of-sale systems for sales management.
- Educated customers on care and maintenance of golf equipment, promoting longevity and performance.
Education
Associate of General Studies - General Studies
Lake Tahoe Community College
South Lake Tahoe, CA05-2000
Skills
- Card dealing expertise
- Regulatory compliance
- Cash management
- Player behavior monitoring
- Game flow oversight
- Customer relationship management
- Customer service
- Inventory management
- Sales processing
- Time management
- Problem solving
Timeline
Pro Shop Attendant
Toana Vista Golf Club
04.2025 - 11.2025
Table Games Dealer
Peppermill Casino
04.2019 - 02.2026
Associate of General Studies - General Studies
Lake Tahoe Community College