MICHAEL MURO
Baldwinsville,New York
Summary
Punctual and hardworking worker for fast-paced, physically demanding environments with extended standing and movement. Consistent performance in hot or cold conditions and readiness for heavy lifting tasks. Reliable order-picking accuracy with daily delivery of productivity and service targets.
Overview
18
18
years of professional experience
Work History
Export/Import
G&C Foods
Syracuse, NY
01.2024 - Current
- Operated reach truck to move pallets through warehouse.
- Pulled merchandise from storage locations and arranged items for shipment.
- Checked item codes, quantities, and labels against order requirements.
- Printed USDA labels and tags for outbound products as needed.
- Built cross-stocks for outbound loads.
- Loaded trailers and containers with food products for outbound shipment.
- Unloaded inbound containers.
Reach Truck Operator
G&C Foods
Syracuse, NY
09.2022 - 12.2023
- Moved goods between warehouse locations according to shipment and storage needs.
- Used reach trucks to safely move merchandise.
- Collaborated in team environment to maintain high levels of productivity.
Warehouse Order Selector
G&C Foods
Syracuse, NY
09.2021 - 09.2022
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Read orders to obtain item numbers and located merchandise in assigned locations.
- Used RF scanner to pick items from locations and complete orders.
- Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electric pallet jacks.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Built and maintained working relationships with peers and upper management.
Sales Route Representative/Delivery Driver
Aramark Uniform Services
Solvay, NY
09.2019 - 09.2021
- Deliver and services various businesses with orders per their contracts.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Increased sales by engaging with customers to identify needs and offer new product solutions.
- Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Planned and organized routes within territory to maximize efficiency and time.
Transport Unloader/Load Builder
Aramark Uniform Services
Solvay, NY
03.2018 - 09.2019
- Unload transport truck and bring product to the correct location for processing.
- Accurately build routes according to load sheets.
- Accomplished productivity goals by working with speed and accuracy.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Sales Route Representative/Delivery Driver
Aramark Uniform Services
Solvay, NY
03.2015 - 03.2018
- Deliver customer orders and service their facilities.
- Forged and cultivated strong relationships with customers.
- Cross-sold additional products to customers depending upon merchandise needs.
- Took over one of the lowest ranked routes in the country and managed to improve its ranking into the top 1000 in the country.
Transport Loader/Load Builder
Aramark Uniform Services
Solvay, NY
04.2012 - 03.2015
- Accurately build routes according to load sheets and load transport truck.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Accomplished productivity goals by working with speed and accuracy.
RTS Clerk
Aramark Uniform Services
Solvay, NY
02.2009 - 04.2012
- Unload and receive delivery shipments.
- Operate forklift.
- Prepare garments for delivery.
- Check in drivers at the end of their shift.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
Tire Installation Team Member
BJ's Tire Center
East Syracuse, NY
2007 - 2008
- Mounted, balanced and repaired tires for all types of vehicles quickly, expertly and without need for rework.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Inspected and organized tire inventories while performing routine stock assessments.
Assistant Manager
Dunkin Donuts
East Syracuse, NY
2007 - 2008
- Delegated daily tasks to team members to optimize group productivity.
- Coordinated inventory, stocking, and ordering.
- Opened and closed
- Bank Deposits
- Training
Education
GED -
OCM BOCES
Liverpool, NYSkills
- 9 years of experience in building outgoing loads
- 15 years experience operating forklifts
- Pallet jacks
- Heavy lifting
- Loading and unloading
- Trained and supervised various peers
Professional References
Jeremy Thorpe, District Manager
Aramark Uniform Services
(315) 406-8657
Jeremy was a delivery driver when I started Aramark in 2009. He then became a district manager whom I worked under for part of my time as a delivery driver with Aramark.
Renee Eddy, Manager
Cortland Produce Cash and Carry
(607) 753-6900
Current customer on my route. Renee is my point of contact and handles signing off on invoices when I service them.
Lorraine Hufford, Lab Manager
Cayuga Medical Center
(607) 274-4162
Current customer on my route. Lorraine is my point of contact and handles signing off on invoices when I service them.
Timeline
Export/Import
G&C Foods
01.2024 - Current
Reach Truck Operator
G&C Foods
09.2022 - 12.2023
Warehouse Order Selector
G&C Foods
09.2021 - 09.2022
Sales Route Representative/Delivery Driver
Aramark Uniform Services
09.2019 - 09.2021
Transport Unloader/Load Builder
Aramark Uniform Services
03.2018 - 09.2019
Sales Route Representative/Delivery Driver
Aramark Uniform Services
03.2015 - 03.2018
Transport Loader/Load Builder
Aramark Uniform Services
04.2012 - 03.2015
RTS Clerk
Aramark Uniform Services
02.2009 - 04.2012
GED -
OCM BOCES
Assistant Manager
Dunkin Donuts
2007 - 2008
Tire Installation Team Member
BJ's Tire Center
2007 - 2008