Michael Murphy
Buford,GA
Summary
Knowledgeable Lube Technician interacts positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic.
Overview
4
4
years of professional experience
Work History
Express Technician
AutoNation
Buford, Georgia
09.2022 - Current
- Tested vehicle electrical systems using specialized diagnostic equipment.
- Completed preventive maintenance services such as oil changes, lubrication, and filter replacements.
- Performed quality control inspections on vehicles to ensure safety standards were met.
- Installed new parts and components in accordance with factory specifications.
- Repaired or replaced defective parts using hand tools or automated machinery.
- Followed standard operating procedures for troubleshooting and repairing vehicles according to OEM guidelines.
- Maintained accurate records of repairs completed using computer-based software programs.
Express Technician
Mavis Tires and Brakes
Dacula, Georgia
03.2021 - 09.2022
- Performed quality control inspections on vehicles to ensure safety standards were met.
- Tested vehicle electrical systems using specialized diagnostic equipment.
- Completed preventive maintenance services such as oil changes, lubrication, and filter replacements.
Customer Service Representative
AutoZone
Dacula, GA
03.2020 - 04.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Dacula High School
Dacula, GA05-2020
Skills
- System Analysis
- Equipment Calibration
- Hand tools operation
- Mechanical Aptitude
Timeline
Express Technician
AutoNation
09.2022 - Current
Express Technician
Mavis Tires and Brakes
03.2021 - 09.2022
Customer Service Representative
AutoZone
03.2020 - 04.2021
High School Diploma -
Dacula High School
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